To connect to any Outlook account, Microsoft now requires non-Microsoft email clients to use modern authentication methods. If you try to sync your Outlook account with Gmail, you might experience sync failures and get error messages.
Learn what happens when you try to add an Outlook account
- In Gmail on your computer, you can no longer add an Outlook account.
- To add an Outlook account, use the Gmail app .
- If you use the Gmail app for iPhone and iPad, your Outlook account continues to sync with your Gmail account.
Fix sync issues with Outlook in the Gmail app
If the sync fails, follow these steps to remove your account and add it again.
Remove an account from your Android device
- On your Android phone or tablet, open the Gmail app .
- At the top right, tap your Profile picture Manage accounts on this device.
- Tap your Microsoft account Remove account.
- When you remove the account, any unsent emails are also deleted.
Add an account to your Android device
- On your Android phone or tablet, open the Gmail app .
- At the top right, tap your Profile picture Add another account Outlook, Hotmail, and Live.
- Sign in with your Microsoft account.