Download the new Google Meet app

• If your Google Duo app is up to date, it includes both video-calling and meeting capabilities. The Google Duo app name and icon are now Meet .
• If the Duo and Meet apps are both installed on your phone, also update your Meet app. Your legacy Meet app is now Meet (original) .
• Video-calling capabilities are still available in the updated Duo app on mobile devices at no cost. Conversation history, contacts and messages will remain. Learn how to get started with calling in Google Meet.
• The available meeting features depend on your current Google Meet subscription plan. Learn about premium Meet features available for Google Workspace editions.

If your calling history or messages aren't displayed in your app

To get calling history and messages, you need to use the new Meet app.

To check which app version you're in:

1. In your app, at the top left, tap Menu Help.
2. At the top right, tap More options Version info.
   • If your version starts with '2022': you are in the Meet (original) app, which doesn't include your Duo calling history. To get your calling history and messages, open your updated Duo app.
   • If your version starts with '17': you are in the new Meet or updated Duo app and can get your calling history and messages.

If meetings don't appear in your updated Duo app

• To access meeting features, you need to sign in with a Google Account. Accounts set up with only a phone number can't access meeting features.
• If you're only registered with a phone number, you'll get a prompt to connect a Google Account in order to create, schedule or join meetings.
  1. In the top right-hand corner of your phone, tap the Profile picture .
     • On Android: You'll find the Google Accounts registered on your device.
     • On iOS: You'll find the Google Accounts signed in to other Google apps on your device.
     • If you can't find a Google Account listed: tap Add another account.
  2. Select a Google Account to connect.
     • After you have connected Duo to your Google Account, you can use Duo across different devices.
     • People with your Google Account info, like your Gmail address, can ring you using the updated app.
• Check that you're signed in with the correct Google Account. You can only get meetings that are associated with the account that you are signed in with.
• If you previously used Duo with a business or EDU account, your admin controls calling functionality through the 'Additional Google services' toggle. Learn how admins manage access to services.

Tip: To get future features and updates, make sure that you turn on auto-updates. Update your app on Android devices.

• When you update your Google Meet app, the app will change to Meet (original) .
• To receive the latest updates, download the new Meet app and uninstall the Meet (original) app.

You have access to Meet features if you received the July 2022 update. Learn how to use Google Meet features in the Google Duo app.

Tip: Update your Duo app to get:

• The new name and icon .
• New meeting features including background effects, in-call chat and captions.