Notification

This Help Centre shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

Tips for promoting your products with YouTube live shopping

Best Practices logo

If you're a merchant with your own YouTube channel, you can showcase your branded products through multiple experiences on your YouTube channel, including live streams. To prepare you for hosting a live stream to talk about your shoppable products, read on to learn some best practices for your product feeds.

Before we get started, make sure that you have completed the onboarding steps for YouTube store feeds and familiarise yourself with hosting YouTube live streams.

Note: If you want to launch a new product on YouTube, review these product drops best practices.

Onboard onto the YouTube store programme four weeks before

If you've not yet completed YouTube store onboarding, do this four weeks before your livestream. This onboarding requires you to upload your live stream products into Merchant Center through a feed or through a Shopping platform or retailer.

Choose how customers should check out

Customers can check out directly on your shop’s website on desktop or mobile.


Fix account and product feed issues at least two weeks before

For the products that you want you to tag in your live stream, make sure that you fix any account issues or product issues that may be violating any of our Shopping policies or YouTube policies at least two weeks before your livestream.

If you experience problems, learn how to troubleshoot your issues.

Product drops for launching a new product


Don't make any feed changes 72 hours before the livestream

To ensure that your products are shoppable for your live stream, don't make any changes to your feed or account 72 hours before your live stream, including the landing page and image. Making changes may cause products to get disapproved, and therefore not be taggable in your live stream.


Run a dress rehearsal

Whether or not you're comfortable with hosting live streams, it’s a good idea to run a test with an unlisted live stream one week prior to get familiar with the new product tagging experiences. If you’re launching a new product using the disclosure date [disclosure_date] attribute, run a test live stream with an existing product. We recommend a low-selling SKU.

Visit the YouTube Help Centre to learn about tagging products in your live streams.

For any YouTube Studio questions for live streaming, contact YouTube support.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
3565770681919401711
true
Search Help Centre
true
true
true
true
true
71525
false
false