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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

About same-day delivery for local product listings

This feature allows you to showcase the same-day delivery on your local products by adding badges and annotations to your products in free local listings and local inventory ads.


On this page


Before you begin

  • Identify which products and stores in your local inventory feed support same-day delivery.
  • Identify the cut-off times for the participating stores. You might need to set up a few same-day delivery services to accommodate for multiple time-zones. Time-zones are based on the Merchant Center settings you provide, not the user location.
  • Determine your fees structure, including the delivery fee. We currently don't support additional fees, hence the best practice is to sum up all the fees and pass it to Google as one delivery fee (Range based shipping fee is supported).
  • Define delivery distance per store. If the delivery radius varies, you may either set up a separate same-day shipping service or opt for a conservative radius.

Eligibility

You can enable same-day delivery annotations and badging for your free local listings and local inventory ads in the United States if you meet the following criteria:

  • Your business should provide same-day delivery fulfillment services for eligible products and the same-day delivery settings you submit to Merchant Center should match what is on your website.
  • The shipping cost for the same-day delivery should match the cost mentioned on your website.
  • Your Merchant Center account should be linked to the Google Business Profile used for your store locations.
  • You should have free local product listings or local inventory ads enabled in Merchant Center. Learn how to enable local inventory ads and free local product listings.
  • You should have a local product feed added in Merchant Center.

Instructions

Set up same day delivery for local product listings

Service coverage

Step 1 In your Merchant Center account, click Shipping and returns.

Step 2 Click Add shipping policy.

Step 3 Click Delivery for local products (US only).

  • Note: Same-day delivery is only available in the United States; therefore, the United States will be pre-selected in the “Countries” page.

Step 4 Click Continue.

Note:

Products & Stores

Step 1 In the “Products” section, select whether all your products or only specific products are available for same-day delivery.

Step 2 In the “Stores” section, select whether all your stores or only specific stores are available for same-day delivery:

  • If only specific stores are available for same-day delivery, you can select either specific stores from your feed data or choose specific stores manually.

Step 3 Click Continue.

Eligibility

Step 1 In the “Eligibility” page, select the specific stores that are eligible for same-day delivery based on the products from your local inventory feed.

Step 2 Set up the customer eligibility settings for same-day delivery:

  • The maximum distance of the customer from the store
  • Order cut off time
  • Same-day delivery message preferences

Step 3 Click Continue.

Shipping cost

Step 1 In the “Shipping cost” page, select the currency, order value conditions, and shipping cost you charge your customers for same-day delivery services. Options include:

  • Free shipping. All orders are shipped for free.
  • Flat rate. All orders have the same shipping cost.
  • Price. Shipping rate depends on the price of the order.
  • Weight. Shipping rate is based on the weight of the package.
  • Advanced cost table (uncommon). Shipping rate depends on multiple factors.

Step 2 Click Save.

Verification

It is important to validate your shipping settings to ensure a positive customer experience. Google verifies same-day delivery services added by retailers, so make sure the details match what's mentioned on your site. Same-day delivery must be advertised and mentioned on both your website and in the checkout flow.

It might take up to 72 hours for Google to review the settings. If there is an issue with the same-day delivery settings, the administrator of your Merchant Center account will receive an email with instructions on how to resolve the issue.

Note: There are various factors that affect how and when the annotation is displayed irrespective of the verification status.

Frequently asked questions

Can I set up same-day delivery via Content API?

You may use Content API for Shopping to configure products for same-day delivery if you have local inventory. Learn about shipping settings in Content API for Shopping.

What should I do if my product didn’t pass verification for same-day delivery services?

Follow the instructions that will be sent to the administrator of the account.

How does same-day delivery badging or annotation work with curbside or in-store pickup?

Google will algorithmically decide the best badge or annotation to show the consumer with the goal of providing the best shopping experience.

How is same-day delivery different from same day shipping?

Same-day delivery refers to the service of a customer ordering and receiving a product on the same day while same-day shipping refers to shipping a product the day a customer places the order, but delivering the order 1 or more days after the order was placed.

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