On this page
How regions work
Regions are used to create custom areas within the countries. The areas can be used to set up delivery costs, delivery time or regional availability and pricing, depending on the availability for your country.
| Country | Regional availability and pricing | Delivery cost and transit times based on custom areas |
|---|---|---|
| Argentina | Available (beta) | |
| Australia | Available | Available by state, postcode |
| Austria | Available (beta) | |
| Brazil | Available | Available by state, postcode |
| Canada | Available (beta) | Available by postcode only |
| Chile | Available (beta) | |
| Colombia | Available (beta) | |
| Czechia | Available (beta) | |
| Denmark | Available (beta) | |
| France | Available | Available by state, postcode |
| Germany | Available (beta) | Available by region, postcode |
| Great Britain | Available (beta) | Available by postcode only |
| Hungary | Available (beta) | |
| India | Available (beta) | Available by state, postcode |
| Indonesia | Available (beta) | |
| Italy | Available (beta) | |
| Japan | Available (beta) | Available by prefecture only |
| Malaysia | Available (beta) | |
| Mexico | Available (beta) | |
| The Netherlands | Available (beta) | |
| New Zealand | Available (beta) | Available by state, postcode |
| Norway | Available (beta) | |
| Pakistan | Available (beta) | |
| Peru | Available (beta) | |
| Philippines | Available (beta) | |
| Romania | Available (beta) | |
| Russia | Available | |
| South Africa | Available (beta) | |
| South Korea | Available (beta) | |
| Spain | Available (beta) | |
| Sweden | Available (beta) | |
| Thailand | Available (beta) | |
| United States | Available | Available by state, postcode |
| Vietnam | Available |
Creating custom areas is not the only way to set delivery costs for specific areas within the countries. You may also specify states, regions, territory or prefectures, depending on the countries, using the advanced delivery cost settings. Learn more about Setting up delivery settings.
Example
Instructions
Activate the 'Regions' add-on
- Note: If your target country is eligible for regional availability and pricing, you'll be able to activate the 'Regions' add-on.
After activation, you can navigate to the 'Regions' page by selecting 'Business info' from the left navigation menu and clicking the 'Regions' tab.
Create a new region
Click Add region to create a new region.
Enter values for 'Region ID', 'Region name' and 'Country'. Region ID needs to be unique for each region and can be alphanumeric (minimum of five characters).
- Note: Region name helps you identify the geographical area that you want to include in your region. Use the drop-down menu beside 'Country' to select which country this region will apply to.
Create your region using postcodes or states/provinces. To use postcodes, enter one entry per line in any of the following styles:
- A postcode (for example, 75008)
- A range of postcodes (for example, 2000–2500)
- A range of postcodes using a prefix with a wildcard (*) (e.g. A01*)
- A range of postcodes using two prefixes with wildcards ( * ), using the same number of digits for both prefixes (for example, 94*–95*).
- Note: There's a limit of 25,000 postcode entries per account (a range of postcodes is considered one entry). To use states/provinces, select the correct ones.
Click Add and click Save to finish creating the region.
Edit a region
Select the Regions tab.
To edit the region name or region ID, edit the text in the relevant field.
- Note: You'll need to separately update the region ID in your regional inventory feed.
To edit the geographic area:
- Postcodes:
- Add new codes exactly as when creating a region with one range per line. Click Add postcodes.
- To remove a postcode, click the X next to it or click Clear all to remove all postcodes.
- States/provinces:
- Select or deselect the tick boxes.
Click Save to finish editing the region.
Remove a region
Before you can remove a region, make sure that it's no longer in use.
In your Merchant Center account, select Business info
from the left navigation menu.
Select the Regions tab.
Click the Bin
icon next to the name of the region in the 'Region name' column, then click Confirm.