Note: Pixelbook Go is no longer for sale.
Congrats on your new Pixelbook Go! Let's take a quick tour and get you set up.
Get to know the basics
First, get familiar with your new Pixelbook Go.
1) USB Type-C ports
There's one port on each side of your Pixelbook Go. Use these to connect to power or other external devices.
2)Â Google Assistant key
Press to start a conversation with your Google Assistant in laptop mode. See other ways to access the Google Assistant.
3) Power key
Press to turn power on. Press and hold for about 1 second to lock your Pixelbook Go. Press and hold for approximately 3 se…
Read more Fix common problems
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Set up your Pixelbook Go
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Set up Linux (Beta) on your Pixelbook
You can install Linux tools, editors, and IDEs on your Pixelbook. These can be used to write code, create apps, and more. Note: Linux support is still in Beta. You might experience issues. Select the time in the bottom right to open your status area. Select Settings Under "Linux (Beta)," select Turn On. Follow the steps on the screen. Setup can take 10 minutes or more. A terminal window opens. You can run Linux commands, install more tools using the APT package manager, and customize your shell. Security & permissions Your Chrome OS device typically protects your computer by running each app i…Read more -
Fix hardware and system problems
If you're having a problem with your Pixelbook hardware or software, such as your device not turning on or the camera not working, try the steps below. Test your Pixelbook after each step to see if the problem is fixed. If you're still having trouble after trying these steps, contact Pixelbook support. Hardware problems Battery won't charge First, check that: The charger or adapter cables are completely plugged in, both to your Pixelbook and the wall. The power outlet is working. If your Pixelbook still won't charge: Unplug your charger from the wall and your Pixelbook. Plug your charger back …Read more -
Reset your Pixelbook
If your Pixelbook seems to be running slow or having other software issues, and you’ve attempted all other troubleshooting options, it may help to reset it. Hard reset Performing a hard reset can help resolve certain issues, like a slow-running device. Once you initiate the hard reset, your device will fully shut down before restarting. All programs will be closed, any unsaved data will be lost, and your operating system (OS) will go through the full startup process. A hard reset will not remove your accounts or personal data from your device, although it is possible that some local files (or …Read more -
Recover your Pixelbook
When your Pixelbook's operating system (OS) isn't working properly, you can recover it. Recovery is removing and reinstalling the OS. Note: If you're using your device at work or school, ask your administrator for help. Administrators: For more help, contact Google support. When to recover You might want to recover if: You see this error message: "Chrome OS is missing or damaged" You've tried other troubleshooting steps and nothing has fixed your issue You've asked the experts in our help forum for help fixing your issue, and they recommend recovery. To get to the help forum, select Community …Read more -
Set up your printer on your Pixelbook
You can print from your Pixelbook using most printers that connect to Wi-Fi or a wired network. Note: If your printer doesn't connect to Wi-Fi or a wired network, you can also use a USB cable to directly connect your printer to your Pixelbook. Step 1: Connect to the internet Turn on your printer. Connect your printer to a network. If you need help, follow your printer manufacturer's instructions. If you haven't yet, turn on your device and sign in. Connect your device to the same network as your printer. To learn how to connect your device to Wi-Fi, see Related articles. Note: You don't have t…Read more