Charge your Pixelbook

Your Pixelbook battery will last up to 10 hours before you have to recharge.^*

Plug in your power adaptor

Charge the battery on your Pixelbook by plugging a power adaptor into one of the USB Type-C ports on either side of the device.

You'll know it's charging when the battery icon in the lower right of your screen changes from Low battery to Battery charging . Click your account photo in the lower-right corner of your screen to see how much time it will take to fully charge your Pixelbook. When your Pixelbook is fully charged, the battery icon will change to Battery full .

Check your battery power

If your battery is about to die, a warning will show in the bottom-right corner of the screen. You'll also see a blinking red light next to one of your Pixelbook's USB-C ports. Plug in your Pixelbook to continue working.

See how much charge your Pixelbook's battery has by clicking the battery icon in the lower-right corner of your screen. A window will open to show you what percentage of power is remaining and how much time it will take until your battery is drained.

The small light next to the charging port will also indicate your Pixelbook's charging state:

Pixelbook Go

Solid orange – Charging
Solid white – Battery is fully charged
Blinking red – Low charge

Pixelbook (2017)

Solid white – Charging
Solid green – Battery is fully charged
Blinking red – Low charge

What the coloured lights mean on Pixelbook (2017)

When your Pixelbook is in sleep mode or powered off, you can check the state of your battery using the LED lights on the sides of your Pixelbook, next to your USB ports. Just double-tap anywhere on the top or either side of the device to trigger the lights. If your Pixelbook's plugged in to power, the lights on both sides of your device will shine.

Here's what the light colours mean:

Green light: Battery charged at least 95%
White-green light: Battery charged at least 75%
Solid white: 25-75% of battery life remaining
White-red: 15-25% of battery life remaining
Solid red: 5-15% battery life remaining
Blinking red: Less than 5% battery remaining

If your Pixelbook's battery level drops to 15% while unplugged from power, a solid red light will appear for 2 minutes before switching off. If you still haven't charged the device when it drops to 5% remaining battery, the lights will pulse red for another 2 minutes.

Connect to a phone, tablet or laptop with USB Type-C

You can charge your Pixelbook using a phone, tablet or other laptop with a USB Type-C port, if the other device supports two-way charging:

If your Pixelbook is plugged into a power adaptor, unplug it.
Connect your Pixelbook to another laptop, tablet or phone with a USB Type-C port.
Click your account photo in the lower-right corner of your screen.
Click Settings .
In the 'Device' section, click Power.
Choose the port to which your phone, tablet or other laptop is attached.
For example, if you'd like to charge your Pixelbook using a phone that's connected to the left USB Type-C port, select USB-C device (left port).
Your Pixelbook will begin to charge from the other device.

Tips to help your battery last longer

Here are a few tips that can prevent your battery from draining too fast:

Avoid adjusting your screen brightness and keyboard backlight to the highest setting. Consider keeping your screen brightness at around 50%.
Don't run more than one processor-heavy app (like Adobe Lightroom) at a time.

Troubleshoot issues with charging Pixelbook

If the connector on your device or power adaptor is damaged, don't plug it in. Doing so could permanently damage the device and may be unsafe. Contact our support team for assistance.

We recommend using the USB-C power adaptor that came with your Pixelbook. If you need another one, you may order one from the Google Store.

You can charge your device using most USB Type-C ports or USB chargers with a Type-C to Type-A adaptor cable that comply with the USB-C Standard. However, these chargers may provide less power to your device, and take longer to charge than the original charger, or even be unable to charge the battery while the device is on. For this reason, we always recommend using the original chargers or a Made for Google charger.

If you've connected your device to an appropriate charger, but it still isn't charging, try the following troubleshooting steps:

Ensure that your device is plugged in correctly and that the charging LED is illuminated

Disconnect the charger from your device and unplug it from the power socket.
Wait 5 seconds, then plug the charger back in and connect it to your device.
Check that the LED next to the port to which you've connected turns on.
If the LED indicates that your device is charging, but it still won't turn on, wait a few minutes to let it charge before trying again.

If the charging LED is blinking red when plugged in, and your device isn't turning on or charging even after several minutes of being connected to its original charger, the battery may be deeply discharged. In this case, try connecting your device to a less powerful charger for an hour. Examples of less powerful chargers may include older USB phone chargers, or the USB 2.0 port on another computer.

Update your device to the most recent available OS version

Connect your device to Wi-Fi.
In the bottom right, select the time to open the status area.
Select Settings .
Select Menu About ChromeOS.
Under 'Google ChromeOS', you'll see which version of the Chrome operating system your device is using.
Select Check for updates.
If your device finds a software update, it will start to download automatically.

Perform a hard reset of your device

If the battery icon doesn't indicate charging, or if the charging LED doesn't turn on, you may need to reset your device. A hard reset will not remove accounts or personal data from your device, but you should make sure that you save any open files before proceeding.

Turn off your device by holding down the Power, or selecting the time in the bottom right and choosing Power
Wait 1 minute.
While pressing and holding the Refresh key , tap the Power.

After resetting your device, try connecting the charger again.

If the issue is still unresolved, contact our support team.

*Battery performance is based on a mix of standby, web browsing and other use. Actual results may vary.

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