Fix your Camera app on your Pixel phone

To clean the camera lens and laser sensor, wipe them gently with a soft, clean cloth.

• If your photos and videos seem hazy or the camera won’t focus, clean the camera lens.
• If your phone has a laser sensor, also clean the sensor. Find where your lens and sensor are located for your Pixel phone or Nexus device.

1. Turn your phone off.
   • On Pixel 5a and earlier: Press and hold the Power button for a few seconds. Then, on your screen, tap Power off .
   • On Pixel 6 and later (including Pixel Fold): To power off your phone, press and hold the Power and Volume up buttons for a few seconds. Then, on your screen, tap Power off .
2. After your phone turns off, press and hold the Power button until your phone turns back on.

1. Locate the Camera app.
2. Press and hold the Camera app icon.
3. Tap App info.
4. Tap Storage and cache Clear cache.

Tip: You can check other camera apps on your phone. If other apps crash when accessing the camera, it’s likely a hardware issue. Learn how to get your Pixel phone repaired.

Check if an update for the Camera app is available:

1. Open the Google Play Store app .
2. At the top right, tap the Profile icon.
3. Tap Manage apps and devices.
4. Under 'Updates available', install any updates available for Pixel Camera.

Check if an Android system update is available:

1. Open your phone’s Settings app.
2. Tap System.
3. Tap Software updates.
4. Tap System update.
5. Tap Check for update.

1. Turn your phone off.
   • On Pixel 5a and earlier: Press and hold the Power button for a few seconds. Then, on your screen, tap Power off .
   • On Pixel 6 and later (including Pixel Fold): To power off your phone, press and hold the Power and Volume up buttons for a few seconds. Then, on your screen, tap Power off .
2. After your phone turns off, press and hold the Power button until your phone turns back on.
3. Your phone starts in safe mode. The words 'Safe mode' show at the bottom of your screen.
4. Open your camera and check if the camera is working.
   • If the Camera app works in safe mode, another app might cause the problem.
     1. To turn off safe mode, restart your phone.
     2. Uninstall your most recently downloaded app.
     3. Open your camera and check if you fixed the issue. If not, repeat the previous step.
     4. If you fixed the problem, reinstall any apps that you removed before the last app.
   • If the Camera app doesn’t work in safe mode, learn more ways to fix an app.