Where to find product information
Where to find product information
This guide includes the same basic safety guidelines that are in the printed Safety & Warranty booklet inside the box of every Pixel 4 and Pixel 4 XL. It also includes additional safety, regulatory, and warranty information about Pixel 4 and Pixel 4 XL.
- Safety, environmental and regulatory information: g.co/pixel/safety or Settings
About phone
- Warranty details for your country of purchase, including instructions for making a claim: g.co/pixel/warranty
- Electronic regulatory labels and specific absorption rate (SAR) values for your device: Settings
- Pixel phone help: g.co/pixel/help
Safety warnings
WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR PHONE AND OTHER POTENTIAL HAZARDS
To reduce the risk of personal injury, discomfort, damage to Pixel 4, Pixel 4 XL, or other property, as well as other potential hazards, read the safety information below before using your Pixel 4 or Pixel 4 XL.
Handling
Handle your phone with care. You may damage your phone or its battery if you disassemble, drop, bend, burn, crush or puncture it. Don’t use a phone with a cracked screen or damaged enclosure. Using a damaged phone may cause battery overheating or injury. Don’t expose your phone to liquids, which can cause a short circuit and overheating. If your phone gets wet, don't attempt to dry it using an external heat source.
Your phone is designed to work in ambient temperatures between 32° to 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Don't leave your phone in places where the temperature may exceed 113° F (45° C), such as on a car dashboard or near a heating vent as this may damage the phone, overheat the battery, or pose a potential risk of fire. Keep your phone away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it’s plugged in, move it to a cooler place, and don’t use it until it has cooled. Your phone is designed to work best at an altitude of up to (2,000 m).
Use of your phone in certain modes, such as gaming, taking videos, using a flashlight setting, or VR, can cause it to generate more heat than it would under normal operating conditions. This may cause your phone to operate in low power mode or shut down temporarily. Use extra care when operating the device in these modes.
Contact customer service and don’t use your phone if it isn’t working properly or has been damaged. For more information, visit g.co/pixel/support
Repair & service
Don’t attempt to repair your phone yourself. Disassembling the device may damage it, resulting in loss of water resistance, or cause injury to you. For example, the device contains a laser module that can be damaged during disassembly, which might expose you to hazardous laser emissions that are not visible.
Charging
Be sure your phone and its power adapter are in a well-ventilated area when in use or charging. Using a damaged cable or power adapter or charging when there is moisture present can cause fire, electric shock, injury, or damage to your phone or other property. Don’t charge your phone when it’s wet. Avoid charging your phone in direct sunlight.
When charging your phone, make sure the power adapter is plugged into a power outlet near the phone and is easily accessible. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the cable. Don’t twist or pinch the USB cable, and don’t force a connector into a port. If you receive a message while charging that instructs you to unplug the charger, disconnect the adapter plug. Before attempting to charge again, make sure both the charging cable connector and the phone's charging port are dry and clear of any objects.
This phone must be used with an AC power adapter that has been certified with a Limited Power Source output per IEC 60950-1/62368-1 rated: 5 Volts DC, maximum 3 Amp; 9 Volts DC, maximum 2 Amp; or both, and that has been qualified per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. This phone comes with an AC power adapter that has the proper certification.
Only charge your phone with the included power adapter and cable or compatible charging accessories. Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the phone and the accessories. Compatible charging accessories are available on the Google Store and at Google authorized resellers (look for Google’s “made for” badge).
Wireless charging
Your phone may be charged with a Qi-compliant or Google-approved wireless charger. Don't place metallic or magnetic objects on or between the wireless charger and your phone (for example, coins, jewelry, and credit cards), as they may become hot or interfere with charging your phone. If using a phone case that is metallic or magnetic, remove the case prior to wireless charging as this may cause the device or charger to overheat or cause the phone to not charge properly.
Prolonged heat exposure
The phone and its charger generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use or charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Don't sleep on or with your device or its power adapter or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.
Hearing loss
Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.
Battery
This phone contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. Don't attempt to remove the battery. Contact Google or a Google authorized service provider to have the battery replaced. For contact information, visit g.co/pixel/contact. Replacement by non-qualified professionals can damage your phone. Improper replacement or use of an non-qualified battery may present a risk of fire, explosion, leakage, or other hazard. Don't modify, remanufacture, or refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat, and/or other hazards. Only use a battery for the phone for which it is specified. Don't short circuit the battery or allow metallic or conductive objects to contact the battery terminals. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and you suspect or observe damage, contact Google or a Google authorized service provider for inspection. If the battery leaks, don't allow the leaking fluid to come into contact with eyes, skin or clothing. If the fluid is already in contact with the eyes, don't rub them. Rinse the eyes with clean water immediately and seek medical advice.
The rechargeable lithium-ion battery in this phone meets IEEE 1725 and other applicable standards.
Dispose of your phone, battery, and accessories in accordance with local regulations. Don't dispose of them in normal household waste. Improper disposal may lead to fire, explosion, and/or other hazards. Don't open, crush, heat above 45 ̊C (113 ̊F), or incinerate. For more information on recycling your phone, visit g.co/pixel/recycle
Environmental restrictions
To prevent damage to your phone’s parts or internal circuits, don't use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Don't leave your phone inside a vehicle or in places where the temperature may exceed 113° F (45° C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the phone, overheat the battery, or pose a risk of fire or explosion.
Explosive atmospheres
Don't charge, use, store, or transport your phone where flammables or explosives are stored (in gas stations, fuel depots, or chemical plants, for example). Don't use your phone where blasting operations are in progress, or in potentially explosive atmospheres such as fuel or chemical transfer or storage areas, and in areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders). Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Observe all notices and signs where these hazards might exist.Navigation; Assumption of risk
Your phone can access mapping and navigation services. Maps and navigation depend on a working data connection and location services, and may not be available at all times or in all areas. Maps and directions may be inaccurate and actual conditions may differ from the map, data, traffic, directions, content, and other results, so exercise your independent judgment and common sense, and use mapping and navigation services at your own risk. Carefully review directions, and follow all applicable traffic laws and signs. You’re responsible at all times for your conduct and its consequences. Navigation with AR requires up to date Google Street View imagery and bright outdoor light, and isn't available in India.
Distraction
Using your phone when performing certain activities can distract you and may cause a dangerous situation for you or others. To reduce the risk of accidents (and because it’s prohibited by law in many places), don't use your phone while driving, bicycling or while operating machinery, and don't use it while engaging in any activities that have potentially serious consequences. Follow local laws about using mobile devices, headphones and helmets.
Radio frequency interference
Observe rules that prohibit the use of wireless technology (for example, cellular or Wi-Fi). Your phone is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment. For example, while flying in an aircraft or immediately before boarding, use your wireless device only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal. You may be able to use your phone in airplane mode.e.
Medical device interference
Your phone uses radios and other components that emit electromagnetic fields. It also contains magnets. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the phone and its charger at a safe distance away from the pacemaker or other implanted medical device. If you have questions about using your phone with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your phone. If you suspect your phone is interfering with your pacemaker or other implanted medical devices, turn off your phone and consult with your physician for information specific to your medical device.
Hospitals
Switch off your phone when requested to do so in hospitals, clinics, or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.
Child safety
Your phone isn't a toy. Your phone may contain (or may come with) small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the phone’s cords and cables out of the reach of children (more than 3 feet / 1 meter away), and don't allow them to play with the phone and its accessories. They could hurt themselves or others or could accidentally damage the phone. Consult a physician immediately if small parts are swallowed.
Emergency communications
Wireless devices may not be reliable for emergency communications. Your phone operates using radio signals and may not establish or maintain a connection in all conditions. Your phone is also powered by a rechargeable battery that may be affected by temperature, use, damage, and other factors. While some jurisdictions transmit emergency information or conduct emergency communications over wireless networks, your phone may not always receive these communications depending upon network connectivity or other factors. Access to some features and emergency information or communications may not be available in all areas or languages.
Medical conditions
Some people may experience discomfort such as eye strain, nausea, dizziness, disorientation, headache, seizures, fatigue, or dry eyes when using electronics with displays. Consult your doctor before using Pixel if you have any medical condition or symptoms that you believe could be affected by the phone, displays or flashing lights. If you experience any discomfort, stop using Pixel and consult your doctor.
Health-related functions
Your phone and its associated fitness application functions are not medical devices and are intended for information purposes only. They are not designed or intended for use in the diagnosis of disease or other conditions or in the cure, monitoring, mitigation, treatment, or prevention of disease.
Radio frequency exposure
Your phone has been evaluated and meets the applicable regulatory requirements for exposure to radio waves. It is designed and manufactured to not exceed the applicable emission limits for exposure to radio frequency (RF) energy.
In countries where the Specific Absorption Rate (SAR) limit is 1.6 W/kg averaged over one gram of tissue, the highest SAR values for the Pixel 4 are 1.20 W/kg when used near your ear or 1.34 W/kg at a distance of 1.0 cm (0.4 in) from your body. The highest SAR values for the Pixel 4 XL are 1.35 W/kg when used near your ear or 1.20 W/kg at a distance of 1.0 cm (0.4 in) from your body.
In the countries where the Specific Absorption Rate (SAR) limit is 2.0 W/kg averaged over ten gram of tissue, the highest SAR values for the Pixel 4 are 1.38 W/kg when used near your ear or 1.42 W/kg at a distance of 5 mm (0.2 in) from your body. The highest SAR values for the Pixel 4 XL are 1.41 W/kg when used near your ear or 1.39 W/kg at a distance of 5 mm (0.2 in) from your body.
You can find the SAR values applicable to each of those jurisdictions on your phone: Settings
To reduce exposure to RF energy, use a hands-free option, such as the built-in speakerphone, the supplied headphones, or other similar accessories. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.
Class 1 laser product
Caution - Pixel 4/Pixel 4 XL is classified as a Class 1 laser product per IEC 60825-1:2007 and IEC 60825-1:2014. The design of the product incorporates optics and protective housing such that there is no access to a level of laser radiation above Class 1. This product complies with FDA- standards 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Since the laser could be damaged during repair or disassembly, which could result in hazardous exposure to infrared laser emissions that are not visible, this product should be serviced by Google or an authorized service provider.
Pixel 4/Pixel 4 XL: Made in China. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.
Proper handling and usage
Follow these guidelines when using, storing, cleaning, or disposing of your phone.
Operating temperature
Don't use or charge your phone at ambient temperatures lower than 0°C (32°F) or higher than 35°C (95°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or the phone. You may not be able to use the phone while it regulates its temperature. Move the phone to a cooler (or warmer) location, and wait a few minutes before attempting to use it again.
Care & cleaning
Unplug the device and power adapter before cleaning, during lightning storms, or when unused for extended periods of time. Avoid solvent and abrasive material that may cause damage to the product surface. Exposure to makeup, chemicals, and dyed materials such as denim can stain light colored phones and cases. Use a clean, soft, and dry or slightly damp (not wet) cloth to clean the device and accessories – avoid USB ports and other crevices when cleaning. Don't use any chemical detergent, powder, or other chemical agents (such as alcohol or benzene) to clean the phone or accessories. Don't clean your phone while it is charging.
Water resistance
Your phone has a water resistance rating of IP68 under IEC standard 60529, but it isn't waterproof. Water resistance may be compromised due to normal wear and tear, repair or disassembly, or damage to the phone. Don't expose your phone to liquids, which can cause a short circuit and overheating. The power adapter and other accessories are not water resistant and should not be exposed to liquids.
Magnetic fields
Avoid placing any media containing magnets or sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near the phone or its charging cable, because you may lose information stored on those media. Media containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from the phone.
Human exposure to radio frequency energy
Like any other phone, your wireless device emits radio frequency energy (RF) during use. According to the International Commission on Non-Ionizing Radiation Protection (ICNIRP), the critical effect of RF exposure relevant to human health and safety is heating of exposed tissue.
According to the Federal Communications Commission (FCC), “Some health and safety interest groups have interpreted certain reports to suggest that wireless device use may be linked to cancer and other illnesses, posing potentially greater risks for children than adults. While these assertions have gained increased public attention, currently no scientific evidence establishes a causal link between wireless device use and cancer or other illnesses.”
However, above a certain level (referred to as the threshold) depending on the duration of exposure, RF exposure and the accompanying temperature rise can provoke serious health effects, such as heatstroke and tissue damage (burns). To avoid hazards to health deriving from high RF exposure, limits are set in relation to the threshold known to show adverse effects, with an additional reduction factor to take care of scientific uncertainties. These limits are generally expressed in terms of the specific absorption rate (SAR). SAR is a measure of the rate of absorption of RF energy in the body. Tests for SAR are conducted with the phone transmitting at its highest power level in all tested frequency bands. SAR was first established in 1996 by the FCC in the USA and then adopted elsewhere.
You can find additional information about SAR on the following websites:
- fcc.gov
- icnirp.org
- ec.europa.eu
- dot.gov.in
Medical conditions
A small percentage of users may experience headaches, seizures, or blackouts that are triggered by visual stimuli, such as flashing lights or bright patterns. Those symptoms can be experienced by people who have never had seizures or blackouts before. If you have a history of seizures, blackouts, or epilepsy, or a medical condition that you believe could be affected by your phone, consult with a doctor before using your device. Stop using your phone immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your phone (for example, headaches, blackouts, or seizures).
Musculoskeletal disorders
Repetitive activities, such as typing, tapping, or swiping on the screen of your phone, may cause discomfort in your fingers, hands, wrists, arms, shoulders, or other parts of your body. If you experience any discomfort from such activities, stop using your phone and consult with your doctor.
Service & support
Your phone should only be repaired by Google or a Google authorized service provider. Unauthorized repairs or modifications could result in permanent damage to the phone and may affect your warranty coverage and regulatory authorizations. Contact customer service for authorized service. For online help and support, visit g.co/pixel/help. If you send your phone for service, you might receive a replacement phone (in place of your original phone).
Regulatory information
Regulatory information, certification, and compliance marks specific to Pixel 4 and Pixel 4 XL can be found on your Pixel in: Settings
Regulatory information: United States
FCC regulatory compliance
Note: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
EMC compliance statement
Important: This device, power adapter, and other in-box accessories have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It’s important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Hearing aid compatibility (HAC)
Pixel 4 and Pixel 4 XL have been evaluated and certified to be compatible with hearing aids per technical specification ANSI C63.19. There are 2 measures of hearing aid compatibility:
- M rating, which is a measure of immunity to radio frequency interference for acoustic coupling hearing aids
- T rating, which is a measure of performance when used with an inductive coupling (telecoil) hearing aid.
Per FCC rules, a mobile phone is considered hearing aid compatible if rated M3 or M4 for acoustic coupling or T3 or T4 for inductive coupling.
Hearing aid compatible devices offered by Google:
- Pixel 4 M3/T4
- Pixel 4XL M3/T4
Your phone has been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not yet been tested for use with hearing aids. It’s important to try the different features of your phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or Google for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Recycling
For information about recycling in the United States, visit g.co/pixel/recycle
Regulatory information: CanadaInnovation, Science and Economic Development Canada (ISED), Class B
This Class B digital apparatus complies with CAN ICES-3 (B)/NMB-3(B).
Notice: The ISED Canada regulations provide that changes or modifications not expressly approved by Google could void your authority to operate this equipment.
Your phone complies with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
Regulatory information: EU
Frequency bands and power
European Union, United Kingdom
Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.
Frequency
Power
Wi-Fi 2 400-2 483,5 MHz
Max 20 dBm
W-iFi 5 150-5 250 MHz
Max 23 dBm
Wi-Fi 5 250-5 350 MHz
Max 23 dBm
Wi-Fi 5 470-5 725 MHz
Max 23 dBm
Wi-Fi 5 745-5 825 MHz Max 14 dBm Bluetooth: 2 400-2 483,5 MHz
Max 20 dBm
NFC 13.56 MHz
Max. 0 dBuA/m
GSM 900
Max. 33.5 dBm
GSM 1800
Max. 30.5 dBm
UMTS Band I/VIII
Max. 25 dBm
LTE:1, 3, 7, 8, 20, 28, 38, 40, 42
Max. 25 dBm
LTE B40 HPUE Max 27 dBm SRD (58-63.5 GHz) Max. 7 dBm Radio frequency interference
Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.
EU compliance notice
Hereby, Google LLC declares that Pixel 4 and Pixel 4 XL are in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full text of the EU declaration of conformity is below:
Declaration of Conformity (Pixel 4)
EU Declaration of Conformity
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043This declaration of conformity is issued for:
Radio equipement model number: GO20M
Product name: Pixel 4
Software version Android OS
Accessories supplied: USB-C earbud, AC adapter, USB-C to C cable, USB-C to 3.5mm adapter, Quick Switch AdapterWe, Google LLC, declare under our sole responsibility that the above named product(s) conform to the essential requirements of the following European Union directives:
Radio Equipment Directive (RED): 2014/53/EU
Ecodesign Requirements for Energy: 2009/125/EC
Related Products Directive
RoHS Recast Directive: 2011/65/EUThe conformity assessment procedure referred to in Article 10 and detailed in Annex III of the Radio Equipment Directive 2014/53/EU (RED) has been carried out by Notified Body Name: Cetecom, Number: 0680, and has assessed compliance with Article 3.2 of the RED and issued the EU Type Examination Certificate M19-0803-01-TEC.
The following harmonized standards and normative documents are those to which the product’s conformance is declared, and by specific reference to the essential requirements of the referenced Directives:
Health & Safety (Article 3.1(a) of the RED) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
IEC 62368-1:2014, EN 62368-1:2014 + A11:2017
EN 62311:2008, EN 62479:2010
EN 50360:2017, EN 62209-1:2016
EN 50566:2017, EN 62209-2:2010
EN 50663:2017, EN 50665:2017EMC (Article 3.1(b) of the RED) Draft EN 301 489-1 v2.2.0
EN 301 489-3 V2.1.1
Draft EN 301 489-17 V3.2.0
EN 301 489-19 V2.1.1
Draft EN 301 489-52 V1.1.0
EN 55032:2015/AC:2016 Class B EN 55035:2017Spectrum (Article 3.2 of the RED) EN 301 511 V12.5.1
EN 301 908-1 V11.1.1, EN 301 908-2 V11.1.2,
EN 301 908-13 V11.1.2
Draft EN 300 328 V2.2.1, EN 301 893 V2.1.1
EN 303 413 V1.1.1, EN 300 330 V2.1.1
EN 300 440 V2.2.1, EN 303 417 V1.1.1
Draft EN 305 550 V2.1.0Equipment within Certain Categories or Classes (Article 3.3 of the RED) N/A Ecodesign Requirements for Energy Related Products Directive, 2009/125/EC Regulation 1275/2008, Regulation 278/2009 RoHS Recast Directive, 2011/65/EU EN 50581:2012
Signed for and on the behalf of Google LLC.
Signature Date of issue: August 14, 2019
Ajay Kamath
Director of Product Integrity EngineeringDeclaration of Conformity (Pixel 4 XL)
EU Declaration of Conformity
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043This declaration of conformity is issued for:
Radio equipement model number: G020P
Product name: Pixel 4 XL
Software version Android OS
Accessories supplied: USB-C earbud, AC adapter, USB-C to C cable, USB-C to 3.5mm adapter, Quick Switch AdapterWe, Google LLC., declare under our sole responsibility that the above named product(s) conform to the essential requirements of the following European Union directives:
Radio Equipment Directive (RED): 2014/53/EU
Ecodesign Requirements for Energy: 2009/125/EC
Related Products Directive
RoHS Recast Directive: 2011/65/EUThe conformity assessment procedure referred to in Article 10 and detailed in Annex III of the Radio Equipment Directive 2014/53/EU (RED) has been carried out by Notified Body Name: Cetecom, Number: 0680, and has assessed compliance with Article 3.2 of the RED and issued the EU Type Examination Certificate M19-0806-01-TEC.
The following harmonized standards and normative documents are those to which the product’s conformance is declared, and by specific reference to the essential requirements of the referenced Directives:
Health & Safety (Article 3.1(a) of the RED) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
IEC 62368-1:2014, EN 62368-1:2014 + A11:2017
EN 62311:2008, EN 62479:2010
EN 50360:2017, EN 62209-1:2016
EN 50566:2017, EN 62209-2:2010
EN 50663:2017, EN 50665:2017EMC (Article 3.1(b) of the RED) Draft EN 301 489-1 v2.2.0
EN 301 489-3 V2.1.1
Draft EN 301 489-17 V3.2.0
EN 301 489-19 V2.1.1
Draft EN 301 489-52 V1.1.0
EN 55032:2015/AC:2016 Class B EN 55035:2017Spectrum (Article 3.2 of the RED) EN 301 511 V12.5.1
EN 301 908-1 V11.1.1, EN 301 908-2 V11.1.2,
EN 301 908-13 V11.1.2
Draft EN 300 328 V2.2.1, EN 301 893 V2.1.1
EN 303 413 V1.1.1, EN 300 330 V2.1.1
EN 300 440 V2.2.1, EN 303 417 V1.1.1
Draft EN 305 550 V2.1.0Equipment within Certain Categories or Classes (Article 3.3 of the RED) N/A Ecodesign Requirements for Energy Related Products Directive, 2009/125/EC Regulation 1275/2008, Regulation 278/2009 RoHS Recast Directive, 2011/65/EU EN 50581:2012
Signed for and on the behalf of Google LLC
Signature Date of issue: August 14, 2019
Ajay Kamath
Director of Product Integrity Engineering
Restrictions and Requirements under Directive 2014/53/EU
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK, CH, IS, LI, NO, TR.
Precautions for use of the device
Use of the device isn't recommended in certain situations (for example, while driving) and certain places (for example, airplanes, hospitals).Wearers of electronic implants (pacemakers, insulin pumps, neurostimulators, etc.) must handle the device at a minimum distance of 15 centimeters from the electronic implants, and the device must be held on the side opposite to the electronic implant when the device is being used during a call.
The local specific absorption rate (SAR) in the head for this device is 1.19 for Pixel 4 (G020M) and 1.17 for Pixel 4 XL (G020P).It is recommended to use the device when there is good mobile network reception to reduce the amount of radiation received. Poor mobile network reception is more likely to occur in underground areas, moving vehicles, and in remote areas.
Good mobile network reception on the device is indicated by the mobile network signal strength indicator, with more illumination indicating better reception.
It is recommended to use a hands-free kit. When using the device, it is recommended for pregnant women to keep the device away from the belly and for teenagers, away from the lower abdomen.
These tips are given as a simple precautionary measure, as no danger from the use of the device has been found.Waste electrical and electronic equipment (WEEE) & batteries directive
In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.
Google declares that your phone has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter, the “Rules"), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).
Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life."
Additional Regulatory Information: Italy
Informazioni Sullo Smistamento Degli Imballaggi - Italia
Pixel 2,3,4,5 Articolo ricondizionato
RACCOLTA DIFFERENZIATA
Scatola
Carta
PAP 20
Vaschetta
Carta
PAP 22
Pellicola per schermo
Plastica
PET 1
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RoHS Compliance
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.
REACH
REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU regulation addressing the safe production and use of chemicals. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Google at [email protected].
The point of contact for regulatory matters in the EU is Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland.
Manufacturer info
Manufacturer: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043
Importer info
Importer in the European Union: Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland
Importer in the United Kingdom: Google Commerce Limited UK Establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom
Regulatory information: Singapore
EMC compliance
Important: This device, power adapter, and other in-box accessories have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Specific Absorption Rate (ICNIRP): Pixel 4 and Pixel 4 XL meet international guidelines for exposure to radio waves. The highest SAR values under the ICNIRP guidelines are listed below.
Pixel 4: Head SAR (10g) - 1.19 W/kg, Body-Worn SAR (10g) - 1.39 W/kg
Pixel 4 XL: Head SAR (10g) - 1.17 W/kg, Body-Worn SAR (10g) - 1.39 W/kgRegulatory information: Australia
WLAN function of these devices is restricted only to indoor use when operating in the 5150 to 5350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.
For customer service, call 1-800-884-355. Goods presented for repair may be replaced by refurbished goods of the same type, rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data, then the repair or replacement may result in the loss of data.
Regulatory information: India
Specific absorption rate (SAR) information
Your phone is a radio transmitter and receiver. It complies with the international guidelines in relation to the limiting of human exposure to electromagnetic fields, and has been specifically designed to meet the guidelines for exposure to radio waves established by the Department of Telecommunications, Ministry of Communications and Information Technology, Government of India ("DoT"). The guidelines use a unit of measurement known as Specific Absorption Rate ("SAR") which is a unit of body-absorbed radio frequency quantity when the phone is in use. The SAR limit in India for mobile devices is 1.6 W/kg over a mass of 1 gram of human tissue.
Pixel 4 and Pixel 4 XL comply with these guidelines when used near your ear or at a distance of 1.0 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement. For Pixel 4, the highest Specific Absorption Rate (SAR) value reported for this device type when tested at the ear is 1.19 W/kg, and when properly worn on the body is 1.19 W/kg. For Pixel 4 XL, the highest Specific Absorption Rate (SAR) value reported for this device type when tested at the ear is 1.19 W/kg, and when properly worn on the body is 1.19 W/kg
You can also see SAR values on the website of the DoT/ Telecommunication Engineering Centre.
While most of the laboratory studies have been unable to find a direct link between exposure to radio frequency radiation and health, the DoT has prescribed the following precautionary measures while using the mobile handset:
Use a wireless hands-free system (headphone, headset) with a lower power Bluetooth emitter.
Make sure the cell phone has a low SAR. Keep your calls short or send a text message (SMS) instead. This advice applies especially to children, adolescents, and pregnant women.
Use cell phone when the signal quality is good. People having active medical implants should preferably keep the cell phone at least 15 cm away from the implant.Recycling, e-waste management and handling statement
In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.
Google declares that your phone has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter ""the Rules""), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in homogenous materials (except for the exemptions listed in schedule II).
Improper handling, disposal, accidental breakage, damage, or improper recycling of e-waste may present risks, including, but not limited to: fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil, and other natural resources toxic. Improper disposal may cause harm to plant, animal, and human life.
Regulatory information: Japan
When operating in 5GHz (W52/W53), the device is restricted to indoor use only (except communicate to high power radio).
This is a Class B equipment. Although this equipment is intended for use in a residential
environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.VCCI-B
Regulatory information: Taiwan
Radio frequency exposure
In the case of Pixel 4, the SAR standard value is 2.0 W/kg; the measured value of the test product is 1.23 W/kg.
For Pixel 4 XL, the SAR standard value is 2.0W/kg; the measured product is 1.33 W/kgThe excessive use of this device might damage vision.
- Please take a 10-minute rest when using this device for more than 30 minutes.
- Avoid allowing children under the age of 2 to stare at the screen; children aged 2 years and older shall not stare at the screen for more than 1 hour per day.
To reduce the influence of electromagnetic radiation, please use this device properly.
Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of type-approved low-power radio frequency devices.
The application of low-power radio frequency devices shall not affect flight safety nor interfere legal communication; in the event that interference is found, the devices shall be suspended immediately, and may only resume when interference is eliminated.
The aforementioned legal communication refers to radio communication operated under Telecommunications Act. Low-power radio frequency devices must be able to tolerate any interference from legal communication or radio wave radiation electronic devices for industrial, scientific, and medical purposes.The application of this device shall avoid affecting the operation of nearby radar systems.
Taiwan RoHS
Models:
Pixel 4: G020I, G020M, G020N
Pixel 4 XL: G020J, G020P, G020QAccessibility information
Pixel 4
ACCESSIBILITY FEATURE REQUIREMENTS - DESCRIPTION VALUE Handset/Hardware information
Touch screen Does the device have a touch screen Yes If the device has a touchscreen, is it capacitive (sometimes referred to as heat activated) Yes Key identification Are individual keys easily discernible to the user N/A How are the keys discernible - separate keys, use of ridges to define N/A Key centre point distance What is the distance from the centre point of one number key to another N/A Keyboard layout The keypad is laid out like a QWERTY typewriter keyboard Yes Lanyard pin for key ring or lanyard strap Has a small bar allowing a key ring or neck strap (lanyard) to be attached No Differentiation of function keys The number keys have a different color or shape from the other keys, making them easier to tell apart by touch or by sight N/A Shape of device A. Clam Shell / Flip Phone
B. Candy Bar / Stick
C. Slide
D. Swivel
E. Touchscreen
F. OtherE Operating system The operating system and version used by this phone Android Q Anti-slip features Has a non-slip coating or ridges to prevent it slipping out of your hand No Mobility/Dexterity features
Handset weight Handset weight including battery 162 grams Easy Battery Placement Is battery clearly marked for proper orientation and placement N/A Speaker-phone capable Hands free operation during dialing and after call initiated Yes Guarded/recessed keys Individual keys are recessed or guarded in some way to reduce the chance that you will press the wrong key N/A Wireless earphones/headsets Wireless earphones and headsets, such as Bluetooth headsets, are supported Yes Coupling to a device To allow people to use computers as text terminals. Also allows customized devices to work with the phone. Device can be connected to the phone by using:
- cable (an electrical wire)
Yes
- infrared signal (which travels through the air like a radio wave but cannot pass through walls or other solid objects)
No
- Bluetooth/wireless LAN (radio signals which travel through the air and may also be able to pass through walls or other solid objects)
Yes
- other connections than those described above (please describe): NFC
Yes Flat back for table top operation Has a flat back, so it can be used while it is lying on a table Yes Any key answering The user can answer the call by pressing any key No Hand movement Some controls require you to pinch or twist them with your fingers, or rotate your wrist Yes Voice recognition for dialing Allows you to dial a number by speaking the person's name, if it is stored in your contact list (a personal "telephone book" you create in your phone) Yes Voice recognition for accessing features Allows you to activate features by speaking commands into the phone, reducing the need to use the keypad Yes Automatic answering Enables the phone to pick up a call automatically after a designated number of rings No Vision features
Tactile key markers – "F" and "J" The "F" and "J" keys have raised dots or bumps on them so you can distinguish them by touch (only relevant for phones that have a QWERTY typewriter-style keypad) N/A Standard number key layouts The number keys are laid out in the standard way with 1 2 3 at the top and * 0 # at the bottom Yes –touchscreen keyboard Key feedback - tactile When you press a key you can feel a physical click, so you know it has been pressed Yes
Key feedback - audible When you press a key it makes a sound, so you know it has been pressed Yes Audible identification of keys - spoken When you press a number key the number is spoken out, so you know you have pressed the correct one Yes Audible identification of keys - functions The sounds you hear when you press a key are different for number keys and function keys, so you can easily tell them apart Yes Adjustable font - style You can change the font (typeface) used for the text on the display, which may make it easier to read Yes Adjustable font - size You can make the text on the display larger or smaller to make it easier to read Yes Personalized shortcuts You can assign a particular feature to a single key or a short key sequence Yes Display characteristics - Adjustable Contrast Control You can adjust the contrast of the display to make text and symbols easier to see against the background Yes
Display characteristics - Adjustable Brightness Control You can adjust the brightness of the display to make it easier to read Yes Display characteristics - Main Display Size Size of the main display 5.68" 19:9 aspect ratio Display characteristics - Main Display Resolution The number of dots (called pixels) used to display text and images on the main display. More dots mean more detail. 2280 x 1080 Display characteristics - Color Differentiation The information presented on the display does not rely on color perception for understanding (e.g. you do not have to be able to distinguish red symbols from green symbols) Yes Display characteristics - Symbols/Icons Menus can be displayed using symbols or pictures in a grid layout. This can make them easier for some people to understand or remember Yes Display characteristics - Screen Flicker The main display does not flicker at a rate that could cause problems for people with photo-epilepsy (between 2 Hz and 60 Hz) Yes Voice output of caller ID from contacts list When you receive a call, it speaks the caller's name if it is stored in your contact No Voice output of SMS: inbuilt Can read text messages out loud to you Yes Voiced menus Speaks the menu options, allowing you to access functions even if you cannot read the display Yes
Alternative format user manual The user manual is available in alternative formats such as accessible online Yes Hearing Features
Vibrating alert The phone can be set to vibrate when it receives a call or text message or when it gives a warning alert Yes Visual alerts - Incoming calls When a call or text message comes in, it displays a visual alert, such as the caller's name or photo if it is stored in your contact list Yes Two-way video communications – using mobile networks Allows you to make video calls in which you can see the other person and they can see you using your mobile network Yes Two-way video communications – using wireless LAN networks Allows you to make video calls in which you can see the other person and they can see you using your wireless LAN network Yes Headset – plug type The type of plug a headset will need to have so that it can be connected to the phone USB-C Hearing aid compatibility When used with a hearing aid set to the "T" position, the sound is clearer Yes Alternative hearing aid technologies When used with alternative coupling technologies, the sound is clearer N/A Messaging Options - MMS Allows you to send and receive multimedia messages, which can include photographs, audio and video clips Yes SMS personalization and reuse Allows you to create standard text messages that you can quickly send to anyone without having to retype them each time. For example, "I'm in a meeting; I'll call you back" Yes Messaging options - Email Allows you to send and receive email messages Yes Internet capability You can use the phone to browse websites and use other internet-based services Yes ADDITIONAL FEATURES & CHARACTERISTICS Google Pixel 4 is a Touch screen device. However it has the following touch keys : Power and volume control keys Yes OPTIONAL FEATURES & ACCESSORIES The nature of the open operating system and accessibility features mean that some features are provided as part of the Android operating system and as such are subject to change and upgrade during the life of the product Yes Pixel 4 XL
ACCESSIBILITY FEATURE REQUIREMENTS - DESCRIPTION VALUE Handset/Hardware information
Touch screen Does the device have a touch screen Yes If the device has a touchscreen, is it capacitive (sometimes referred to as heat activated) Yes Key identification Are individual keys easily discernible to the user N/A How are the keys discernible - separate keys, use of ridges to define N/A
Key centre point distance What is the distance from the centre point of one number key to another N/A Keyboard layout The keypad is laid out like a QWERTY typewriter keyboard Yes Lanyard pin for key ring or lanyard strap Has a small bar allowing a key ring or neck strap (lanyard) to be attached No Differentiation of function keys The number keys have a different color or shape from the other keys, making them easier to tell apart by touch or by sight N/A Shape of device A. Clam Shell / Flip Phone
B. Candy Bar / Stick
C. Slide
D. Swivel
E. Touchscreen
F. OtherE Operating system The operating system and version used by this phone Android Q Anti-slip features Has a non-slip coating or ridges to prevent it slipping out of your hand No Mobility/Dexterity features
Handset weight Handset weight including battery 193 grams Easy Battery Placement Is battery clearly marked for proper orientation and placement N/A Speaker-phone capable Hands free operation during dialing and after call initiated Yes Guarded/recessed keys Individual keys are recessed or guarded in some way to reduce the chance that you will press the wrong key N/A Wireless earphones/headsets Wireless earphones and headsets, such as Bluetooth headsets, are supported Yes Coupling to a device To allow people to use computers as text terminals. Also allows customized devices to work with the phone. Device can be connected to the phone by using:
- cable (an electrical wire)
Yes
- infrared signal (which travels through the air like a radio wave but cannot pass through walls or other solid objects)
No
- Bluetooth/wireless LAN (radio signals which travel through the air and may also be able to pass through walls or other solid objects)
Yes
- other connections than those described above (please describe): NFC
Yes Flat back for table top operation Has a flat back, so it can be used while it is lying on a table Yes Any key answering The user can answer the call by pressing any key No Hand movement Some controls require you to pinch or twist them with your fingers, or rotate your wrist Yes Voice recognition for dialing Allows you to dial a number by speaking the person's name, if it is stored in your contact list (a personal "telephone book" you create in your phone) Yes Voice recognition for accessing features Allows you to activate features by speaking commands into the phone, reducing the need to use the keypad Yes Automatic answering Enables the phone to pick up a call automatically after a designated number of rings No Vision features
Tactile key markers – "F" and "J" The "F" and "J" keys have raised dots or bumps on them so you can distinguish them by touch (only relevant for phones that have a QWERTY typewriter-style keypad) N/A Standard number key layouts The number keys are laid out in the standard way with 1 2 3 at the top and * 0 # at the bottom Yes – touchscreen keyboard Key feedback - tactile When you press a key you can feel a physical click, so you know it has been pressed Yes
Key feedback - audible When you press a key it makes a sound, so you know it has been pressed Yes Audible identification of keys - spoken When you press a number key the number is spoken out, so you know you have pressed the correct one Yes Audible identification of keys - functions The sounds you hear when you press a key are different for number keys and function keys, so you can easily tell them apart Yes Adjustable font - style You can change the font (typeface) used for the text on the display, which may make it easier to read Yes Adjustable font - size You can make the text on the display larger or smaller to make it easier to read Yes Personalized shortcuts You can assign a particular feature to a single key or a short key sequence Yes Display characteristics - Adjustable Contrast Control You can adjust the contrast of the display to make text and symbols easier to see against the background Yes
Display characteristics - Adjustable Brightness Control You can adjust the brightness of the display to make it easier to read Yes Display characteristics - Main Display Size Size of the main display 6.26" 19:9 aspect ratio Display characteristics - Main Display Resolution The number of dots (called pixels) used to display text and images on the main display. More dots mean more detail. 3040 x 1440 Display characteristics - Color Differentiation The information presented on the display does not rely on color perception for understanding (e.g. you do not have to be able to distinguish red symbols from green symbols) Yes Display characteristics - Symbols/Icons Menus can be displayed using symbols or pictures in a grid layout. This can make them easier for some people to understand or remember Yes Display characteristics - Screen Flicker The main display does not flicker at a rate that could cause problems for people with photo-epilepsy (between 2 Hz and 60 Hz) Yes Voice output of caller ID from contacts list When you receive a call, it speaks the caller's name if it is stored in your contact No Voice output of SMS: inbuilt Can read text messages out loud to you Yes Voiced menus Speaks the menu options, allowing you to access functions even if you cannot read the display Yes
Alternative format user manual The user manual is available in alternative formats such as accessible online Yes Hearing Features
Vibrating alert The phone can be set to vibrate when it receives a call or text message or when it gives a warning alert Yes Visual alerts - Incoming calls When a call or text message comes in, it displays a visual alert, such as the caller's name or photo if it is stored in your contact list Yes Two-way video communications – using mobile networks Allows you to make video calls in which you can see the other person and they can see you using your mobile network Yes Two-way video communications – using wireless LAN networks Allows you to make video calls in which you can see the other person and they can see you using your wireless LAN network Yes Headset – plug type The type of plug a headset will need to have so that it can be connected to the phone USB-C Hearing aid compatibility When used with a hearing aid set to the "T" position, the sound is clearer Yes Alternative hearing aid technologies When used with alternative coupling technologies, the sound is clearer N/A Messaging Options - MMS Allows you to send and receive multimedia messages, which can include photographs, audio and video clips Yes SMS personalization and reuse Allows you to create standard text messages that you can quickly send to anyone without having to retype them each time. For example, "I'm in a meeting; I'll call you back" Yes Messaging options - Email Allows you to send and receive email messages Yes Internet capability You can use the phone to browse websites and use other internet-based services Yes ADDITIONAL FEATURES & CHARACTERISTICS Google Pixel 4 XL is a Touch screen device. However it has the following touch keys : Power and volume control keys Yes OPTIONAL FEATURES & ACCESSORIES The nature of the open operating system and accessibility features mean that some features are provided as part of the Android operating system and as such are subject to change and upgrade during the life of the product Yes Limited warranty
The limited warranty is available in the Google Hardware Warranty Center.
Pixel, Google, G logo and related marks and logos are trademarks of Google LLC. Wi-Fi® and the Wi-Fi logo are trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.
About phone 
WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR PHONE AND OTHER POTENTIAL HAZARDS
