Safety & Regulatory Guide for Google Nest Cam Stand

Where to find product information

This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes with your Google Nest Cam Stand (“Nest Cam Stand” or “Device”). It also includes additional safety, regulatory, and warranty information about the Nest Cam Stand.

Safety, environmental and regulatory information: https://g.co/nest/help
Warranty details for your country of purchase, including instructions for making a claim: https://g.co/nest/legal
Eco-design (energy performance) information: g.co/ecodesign
Comprehensive online help: https://g.co/nest/help

Safety Warnings

 

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR NEST CAM STAND, ACCESSORIES, OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS.

Handling

Handle your Nest Cam Stand with care. You may damage the device if you disassemble, drop, bend, burn, crush, or puncture your device. Do not use Nest Cam Stand with a cracked / damaged enclosure body. Do not expose your Nest Cam Stand to liquids, which can cause a short circuit and overheating. If the Nest Cam Stand gets wet, do not attempt to dry it using an external heat source. Your Nest Cam Stand is designed to work best in ambient temperatures between 32° and 104° F (0° and 40° C), and should be stored between ambient temperatures of -4° and 140° F (-20° and 60° C). Do not expose Nest Cam Stand to temperatures above 140° F (60° C) as this may damage Nest Cam Stand, or pose a risk of fire.

Repair & Service

Don’t attempt to repair your Nest Cam Stand yourself. Disassembling the device may result in / cause injury or damage to your device.

Contact customer service if Nest Cam Stand isn’t working properly or has been damaged g.co/nest/support

Powering / Charging

This device comes with an AC adapter that has appropriate certifications.

Only use your device with the power adapter provided, or an equivalent Class II adapter with a SELV Limited Power Source (LPS) output per IEC 60950-1 and /or PS2 classified output per IEC 62368-1, rated: 5 Volts DC, maximum 1.5 Amps. Failure to use the adapter provided, or an equivalent Class II adapter can cause fire, electric shock, injury, or damage to the device and the accessories.

Be sure the power adapter and the device are well ventilated when in use. Using damaged cables, or power adapters, or powering when moisture is present, can cause fire, electric shock, injury, or damage to the device or other property. Do not power your device when it’s wet. Avoid powering your device in direct sunlight.

When powering the Nest Cam Stand, make sure the power adapter is plugged into a power outlet near the device and is easily accessible. Do not force this power adapter and other plugs or power adapters to a power outlet if space is not sufficient to accommodate both. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the cable. Do not twist or pinch the cable, and do not force a connector into a port. If you receive a message while powering that instructs you to unplug the power adapter, disconnect the power adapter. Before attempting to power up again, make sure both the power adapter, cable, connector and the device's input power port are dry and clear of any objects.

Child Safety

This device is not a toy. Your Nest Cam Stand may come with small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Nest Cam cables out of the reach of children (more than 3 feet / 1 meter away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device.

Disposal, Transportation, & Recycling

Dispose of and transport your Nest Cam Stand and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113 ̊F (45 ̊C), or incinerate. For more information on recycling your device and accessories, visit g.co/HWRecyclingProgram

Environmental Restrictions

To prevent damage to your devices parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your device in places where the temperature may exceed 113° F (45° C), such as window sills, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the device.

Medical Device Interference

Your device uses components that may emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the Nest Cam Stand at a safe distance away from pacemakers or other implanted medical devices. If you have questions about using your Google device with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your Nest Cam Stand. If you suspect your Nest Cam Stand is interfering with your pacemaker or other implanted medical devices, turn off your Google device and consult your physician for information specific to your medical device.

Proper Handling and Usage

Follow these guidelines when using, storing or cleaning your Nest Cam Stand.

Operating Temperature

Do not use your Nest Cam Stand, at ambient temperatures lower than -4 °F (-20 °C), or higher than 104 °F (40 °C). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance, or powering the device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

Care & Cleaning

Unplug the Nest Cam Stand and power adapter before cleaning. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean Nest Cam Stand or accessories.

To clean the Nest Cam Stand we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust.

To disinfect your Nest Cam Stand, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that have bleach.

Service & Support

Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Your Nest Cam Stand should only be repaired by Google or a Google authorized service provider.

For online help and support, visit g.co/nest/help
To reach an expert, visit g.co/nest/contact

For online help and support, visit g.co/nest/help. For customer service, call 1 800 905 941 (Australia) or 03 288 9187 (New Zealand).

If you send your Nest Cam Stand in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data.

Regulatory Information

Regulatory information, certification, and compliance marks specific to Nest Cam Stand can be found on your Nest Cam Stand or at g.co/nest/legal.

EMC Compliance Statement

Important: This device and its cables have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

Regulatory Information: United States

FCC Regulatory Compliance

Note: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:

1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including interference that may cause undesired operation.

Model: G7BLI
Product Name: Nest Cam Stand

Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/nest/contact

Regulatory Information: Canada

Industry Canada, Class B

This device complies with ICES-003 Class B limits.

Nest Cam Stand complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio 

exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

(1) l'appareil ne doit pas produire de brouillage, et 

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Regulatory Information: UK

UK Compliance Notice

Hereby, Google LLC declares that electrical equipment type: G7BLI is in compliance with the Statutory Instrument 2016 No. 1091 Electrical Equipment (Safety) Regulations and Statutory Instrument 2016 No. 1101 Electromagnetic Compatibility Regulations. The full declaration of conformity may be found at g.co/nest/conformity.

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

RoHS Compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [email protected].

UK Waste Electric and Electronic Equipment Regulations Waste Electrical and Electronic Equipment (WEEE) Directive

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.
 

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Google Commerce Limited UK establishment, Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ

Regulatory Information: EU

EU Compliance Notice

Hereby, Google LLC declares that radio equipment type: G7BLI is in compliance with Directive 2014/35/EU (Low Voltage Directive) and 2014/30/EU (EMC Directive). The full declaration of conformity may be found at g.co/nest/conformity.

Radio frequency interference

Google is not responsible for any radio or television interference caused by unauthorized modification of devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

Waste Electrical and Electronic Equipment (WEEE) Directive and Battery Directive

 

The WEEE symbol above means that according to local laws and regulations your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories, and its battery(ies) will help conserve natural resources, protect human health, and help the environment.

Additional Regulatory Information: Italy

RoHS Compliance

This device is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [email protected].

Manufacturer Info.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043

Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland

Regulatory Information: Japan

This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.

VCCI-B

 

Regulatory Information: Mexico

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Electrical Ratings: 100-240Vac, 7.65W, 50-60 Hz

Regulatory Information: India

Recycling, E-waste Management and Handling Statement

In India, this label indicates that this product should not be thrown away with household waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your device has been designed and manufactured in compliance with E-Waste (Management) Rules, 2016 (hereafter ""the Rules""), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life."

Limited Warranty

The limited warranty is also available in the Google Hardware Warranty Center.

Google Nest Cam Stand, G logo, and Google are trademarks of Google LLC.