You may encounter these errors when using a promotion code.
"The code you entered has expired." or "Code expired."
You can’t use expired codes. For more info on the promotion terms, check the email that contains your code.
"Invalid code." or "Code doesn't exist."
Make sure to enter the code correctly and try again.
"Code not valid."
This code may no longer apply. To find out which items are available for promotion, check the promotion terms. You can find the promotion terms in the email that contains your code.
"This code can’t be applied to this item."
Codes are often limited to specific items and countries or regions. To find out which items are available for promotion, check the promotion terms.
- You can find the promotion terms in the email that contains your code.
- Add the eligible items to the cart and enter the code at checkout.
"Promotional code not applicable. Check cart and promotion details."
Codes are often limited to specific items and countries or regions. To find out which items are available for promotion, check the promotion terms.
- You can find the promotion terms in the email that contains your code.
- Add the eligible items to the cart and enter the code at checkout.
"An unexpected error occurred. Please try again later."
Select your shipping option before you enter the promotional code.
"Error applying code. Refresh page to try again."
Select your shipping option before you enter the promotional code.
