When you buy a new Pixel device, you can get credit when you trade in your old device through Google Store. Trade-in through Google Store is available in Australia, Canada, France, Germany, Ireland, Italy, Japan, the Netherlands, Spain, the United Kingdom and the United States.
Trade-ins can only be added during checkout. Trade-ins can’t be added to a Google Store order after you checkout.
How to add a trade-in to your device purchase
- Go to the Google Store.
- Choose a Pixel device.
- Select Buy.
- Follow the on-screen instructions to choose your new device's:
- Colour
- Storage size, if applicable
- To enter your trade-in details, select Get estimate.
- To check the estimated value for the trade-in, provide your old device’s details:
- If you don't find your device's manufacturer, model or storage size on the list, it's not eligible for trade in.
- You can’t change your trade-in device’s information after checkout.
- The initial estimated value is based on the information that you provide. The final trade-in value is based on inspection after your old device has been received. Any differences from the information that you provide and your device’s actual condition may impact the device’s final trade-in value.
- Before you can proceed, you must check:
- I agree to share a picture of my photo ID and take a selfie after checkout.
- I accept the PCS Wireless trade-in programme Terms and Conditions.
- To add your trade-in device, select Add trade-in.
- The estimate is valid for 30 days after you receive your new device.
- To add the new device to your basket, select Add to basket.
- Continue to shop or select Go to basket.
- To complete your order and get ready to trade in your device, choose your payment method.
- Select Proceed to checkout.
- Once your order is confirmed, you'll get a confirmation email with further trade-in instructions.
- If you add a trade-in at checkout and don't get a trade-in confirmation email within 24 hours, contact our support team.