​Pay contactless with your Fitbit device

In supported countries or regions, you can use the Google Wallet app on your Fitbit smartwatch to make contactless payments where Google Pay is accepted.

To use Google Wallet on your Fitbit, you must:

  • Have one of the Fitbit devices.
List of devices

Tips:

Where you can use Wallet for Fitbit

You can pay with Google Wallet for Fitbit wherever you find the contactless or Google Pay symbols. Find them on the payment terminal screen or on the cash register at checkout.

Google Pay

Terminal logo

Google Pay symbol

Contactless symbol

Set up Google Wallet on your Fitbit

  1. With your Fitbit device nearby, open the Fitbit app on your phone.
  2. Tap Today .
  3. Tap your profile picture and then your device image and then Google Wallet.
  4. Sign in to your Google Account.
  5. Set a four-digit PIN for your Fitbit device to use with Google Wallet. A PIN is required to use Google Wallet.

Add a payment card

Important: Currently, some cards that are supported on Google Wallet with your Android phone may not be supported on Google Wallet for Fitbit. See a list of participating banks. For now, if you want to use a card that isn't currently supported, you can still pay with your phone.

You can select cards that are in your Google Account, or add a new credit or debit card. If you add a card to your Fitbit device, you don't need your phone to pay. To add a card:

  1. With your Fitbit device nearby, open the Fitbit app on your phone.
  2. Tap Google Wallet and thenNew credit or debit card.
  3. Scan your card with your phone's camera or enter the card details manually.
  4. Add your card's three-digit security code.
  5. Choose a method for your bank to verify your identity. You may have the option to have a code sent by text, email, phone call or other methods.
  6. Enter the verification code.

Add more payment cards

  1. With your Fitbit device nearby, open the Fitbit app on your phone.
  2. Tap Google Wallet.
  3. Tap Add to watch and then New credit or debit card.
  4. Scan your card with your phone's camera or enter the card details manually.
  5. Add your card's three-digit security code.
  6. Choose a method for your bank to verify your identity. You may have the option to have a code sent by text, email or phone call.
  7. Enter the verification code.

Tip: Currently, you can't add a discount, loyalty or rewards card to Google Wallet on your watch.

Make a payment in a shop

Pay with your default card

The first card that you add to Google Wallet is the default.

  1. If you haven't used your Fitbit device recently, you may have to unlock it.
  2. On your Fitbit device, open the Google Wallet app .
  3. Hold your watch over the contactless payment reader until you hear a sound or feel vibration.
  4. If you use a debit card:
    • Tap Credit.
    • You may have to enter your debit card PIN. Use the PIN that you set up with your bank, which may be different from your Fitbit PIN.

Pay with a non-default card

To use another card:

  1. On your Fitbit device, open the Google Wallet app .
  2. Swipe right to the card that you want to use. When you find 'Hold to terminal', it's ready to use.
  3. Hold your watch against the contactless payment reader until you hear a sound or feel vibration.
  4. If you use a debit card:
    • Tap Credit.
    • You may have to enter your debit card PIN. Use the PIN that you set up with your bank, which may differ from your Fitbit PIN.

Manage your cards

Change your default card

  1. On your Fitbit device, open the Google Wallet app .
  2. Swipe to the card that you want to use as default.
  3. Tap the card and then Make default for pay contactless.

Remove a card

  1. On your Fitbit device, open the Google Wallet app .
  2. Swipe to the card that you want to remove.
  3. Tap the card.
  4. At the top right, tap More More and then Remove payment card.

Find past purchases

  1. On your Fitbit device, open the Google Wallet app .
  2. Tap a card and then Activity.
  3. Swipe up to scroll through your transactions. You'll see your most recent transaction if your issuer provides the info.

Fix a problem

I already have Fitbit Pay

If you already have and use Fitbit Pay, you can continue to use it until 29 July 2024. Fitbit is updating our contactless payments feature from Fitbit Pay to Google Wallet. This update will increase the number of banks and cards that are available for contactless payments on your Fitbit device and let you pay quickly everywhere that Google Pay is accepted.
You can continue to use existing cards in Fitbit Pay until 29 July, but new cards can no longer be added to Fitbit Pay.*
*This update is relevant for all markets except Saudi Arabia, Japan and Taiwan.

Can't add a card or it was removed

Can't add a card

If you can't use your card with Google Wallet, check the supported debit and credit cards.

If you have questions or feedback about your card, contact your bank.

Get a 'Network error' when you add a card

Make sure that your phone is nearby. Your phone and watch should have Bluetooth turned on and an Internet connection, either mobile or Wi-Fi.

Card was automatically removed

For your security, when you remove the screen lock on your Fitbit device, it deletes any cards that you've added to Google Wallet. To re-add a card:

  1. On your Fitbit device, open Google Wallet .
  2. Add a screen lock.
  3. Add your card again.

Will my cards and info from Fitbit Pay transfer over to Google Wallet?

No. Currently, if you change from Fitbit Pay to Google Wallet, you must add all your forms of payment again.

If I move to Google Wallet, can I go back to Fitbit Pay?

Once you've moved over to Google Wallet, you can't go back to Fitbit Pay. Your cards in Fitbit Pay are deleted.

Can't set up additional Google Accounts with Fitbit device

You can only use one Google Account with a Fitbit device. If you have more than one Google Account, you must choose which one you want to use. You can change the Google Account associated with your Fitbit, but if you do, any cards that you've added will be deleted.

I changed phones

If you get a new phone or switch phones, you should:

  1. Install the Fitbit app on your new phone.
  2. Open Google Wallet from the Fitbit app.

Any cards that you've added to Google Wallet for Fitbit should appear.

My Fitbit is lost or stolen

If your device is lost or stolen, you should use your phone to remove the cards that you added to the device with Google Wallet on the Fitbit app. Remember, if they don't have your four-digit PIN, no one can make a payment with your Fitbit.

Still need help? 

If you have issues or questions about Wallet for Fitbit or pay contactless transactions, you can ask the community or contact us. For any other help with your Fitbit device, contact Fitbit support.

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