To access supported office buildings securely, you can add your corporate badge to your Android phone. You need:
- A phone that runs Android version 9 and up, with NFC turned on.
- The Google Wallet app installed on your phone.
Add a corporate badge to Google Wallet
- On your Android phone, install “Google Wallet” from Play Store.
- Sign in with your Gmail account.
- Sign in on the employer app or website with the sign-in instructions from your employer.
- Scroll and find the “Add to Google Wallet” option.
- Tap Add to Google Wallet Add.
- Verify your identity with your screen lock or password.
- In “Wallet”, tap View.
Remove a corporate badge
- Open the Google Wallet app .
- Scroll to find your corporate badge.
- Tap your badge.
- At the top right, tap More Remove card Remove.
Use your corporate badge
Important: For a list of locations that accept mobile corporate badges with Google Wallet, consult your office or employer.
After you add your corporate badge to Google Wallet, you can use your phone for building, parking, and printing access.
- Wake up your phone. You don't need to unlock it.
- Hold it to the card reader until you find a blue check mark on your screen.
Tip: For added security, you can set up your phone so that it must be unlocked to complete an NFC transaction.
Fix problems with your mobile corporate badge
You can’t add your corporate badge
Tip: If your phone is rooted, or "jailbroken," runs a custom ROM, or has modified factory software, Google Wallet won't work due to security risks.
Update your Google Play services
Often, an error when you try to add your corporate badge can be fixed if you update Play services on your phone.
- On your Android phone or tablet, open Settings .
- Tap Apps & notifications See all apps.
- Scroll and tap Google Play Services.
- Scroll and tap App Details.
- Tap Update or Install. If those options aren't available, then your Google Play services are up to date.
Tip: If you can't find Google Play services, open Settings . At the top, search for Google Play services.
Your mobile corporate badge doesn’t work
Not all buildings or employers offer this functionality. To check if this option is turned on, contact your building or employer.
Transfer your corporate badge to a new phone
Step 1: Remove your corporate badge from your current phone
- Open the Google Wallet app .
- Scroll to find your corporate badge.
- Tap your corporate badge.
- In the top right, tap More Remove card.
Step 2: Set up your corporate badge on your new phone
- Sign in to your corporate account with your username and password.
- Tap Add to Google Wallet.
- Follow the on-screen instructions.
- On your new device, open the Google Wallet app .
- Scroll to find your corporate badge.
- Tap your corporate badge.
Your phone is lost or stolen
If your phone is lost or stolen, you should:
- Find, lock, or erase your lost device. After you recover your device or get a new one, you can re-enable your corporate badge.
- Let your employer know that your device is lost.
To avoid this issue in the future, be ready to find a lost Android device.