Report a crash

Let Waze know about crashes near you to improve routing in that area. 

  1. Open Waze
  2. Tap  
  3. Tap Crash
  4. In the new screen that opens, Crash is selected by default to save you time. If you want to be more specific, you can select the relevant crash type:
    • Pile-up
    • Other side
  5. Tap Report or wait a few seconds and Waze will send your report automatically

Android Auto

Report a crash on Android Auto

  1. Open Waze
  2. Tap   
  3. Tap Crash
  4. Tap one of the following options:
    • Crash
    • Pile-up
    • Other side

Android Automotive (AAOS)

Report a crash on AAOS

  1. Open Waze
  2. Tap   
  3. Tap Crash
  4. Tap one of the following options:
    • Crash
    • Pile-up
    • Other side

CarPlay 

Report a crash on CarPlay

  1. Open Waze
  2. Tap  
  3. Tap Crash
  4. Tap one of the following options:
    • Crash
    • Pile-up
    • Other side

Got questions?

How do I make sure my report is added to the map?

Only report incidents that you see in real time, and report as close to the actual incident as possible.

How do I remove a wrong report?

Reports appear on the map for a certain amount of time and this time changes according to the number of Wazers who react to a report.

If you see a report that's no longer accurate, tap Not there. This will decrease the amount of time during which the report is displayed.

What if I lose internet connection while reporting?

When you tap , Waze saves your location. If you lose your internet connection, Waze will save the report and submit it automatically once you reconnect to the network.

What is excessive reporting and how can I avoid it?

Waze limits the amount of times a user can report to reduce the chances of spam and incorrect reporting. Users who are suspected of excessive reporting may be blocked from reporting on the map. To avoid excessive reporting, try to limit your reports to once per minute.

If your account has already been flagged for excessive reporting, you won't be able to report for a little while. If you're flagged more than once, the time you're not able to report will increase:

  Blocked from reporting for
First flag 24 hours
Second flag 7 days
Third flag 30 days

Will other users see my username?

Yes. Your username appears on the report that's added to the map and is visible to other users.
 

Need more help? Check out our Waze Community forum for more questions and answers about Direction and navigation

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