This page is for administrators who manage groups for an organization. To manage groups for an account that ends in gmail.com, go to Google Groups help.
With Google Workspace, your organization can use groups to easily communicate and collaborate across teams. As an administrator, you can also use groups to configure features and services for different groups of users.
Here's how to get started using groups in your organization.
Set up communication & collaboration groups
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Create email & distribution listsGet started by creating groups for teams, departments, or other groups of people in your organization. With a group, users can:
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Set up the Google Groups app for usersIf you turn on the Groups for Business service in your Google Admin console, users can access your organization's groups at their Google Groups app—available in their App launcher Get started |
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Add features to a group using Google GroupsCollaborative InboxAfter creating a group, group owners and managers (including admins) can use the Google Groups app to make the group a Collaborative Inbox. Here, members with permissions can assign conversations to each other, then track the status of a response. Additional member and conversation managementYou can also use Google Groups to add features to a group such as a welcome message, message moderation, auto-replies to group messages, and more: |
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Configuration groups for use by admins
As an admin, you can use groups to customize settings for different users, without changing your organizational structure. You typically customize settings using organizational units. But a larger organization might need to make further customizations using groups.
Administrators can use groups to:
- Turn a service on for a group
For example, you might want to turn on YouTube only for a subset of your support team.
- Customize service settings for a group
For example, you might allow only a subset of your PR department to share calendars publicly.
Options for large organizations
Here are options for organizations with large groups or a lot of groups.
- Create recommended groups for sharing (target audience)
Help users share items with appropriate teams rather than your entire organization. For example, add a target audience to users’ sharing settings, such as their “Get link” sharing option in Drive.
- Manage membership automatically with dynamic groups
Create a group that adds and removes members automatically based on a membership query you create. This is useful if people in your organization change roles or locations frequently and you need an automated way to keep group membership up to date.
- Sync groups with your LDAP or Active Directory server
(Requires developer skills.) Synchronize your legacy groups with Google Workspace, using tools that use the Admin SDK’s Directory API. These tools include Google Cloud Directory Sync (GCDS) and tools you create yourself.
- Create and manage groups using API's
(Requires developer skills.) You can manage many group settings and features in bulk, using a related API.
