View mobile device details

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As an administrator, you can see details about mobile devices that access your organization’s data through managed user accounts. You can see information about the device (such as device type and operating system), device security, user information, and installed apps.

Find a device

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Devicesand thenMobile & endpointsand thenDevices.
  3. Click the row of the device you want to view details for. 
    Tip: If your organization has many mobile devices, use the search bar or click Add a filter to narrow your search. For details, see Find specific devices in the devices list

Learn about device details

Expand all  |  Collapse all & go to top

Important: You see only properties that are supported by a device. For more details about company-owned iOS devices, view your company-owned device inventory.

Device security
Property Description Management type Supported platforms
Management level

Level of mobile management the device is managed with—basic and advanced.

Basic and advanced Android
iOS
Password status Whether the device has a password. Value is On if a password is set. Basic and advanced Android 6.0 Marshmallow and later
Compromised status

Whether the device is rooted or jailbroken—processes that remove restrictions on the device.

Possible values: 
Compromise detected (rooted or jailbroken device), No compromise detected, Unresolved.

Advanced Android
Apple iOS
 
Encryption status

Whether the device is encrypted.

Basic and advanced Android 3.0 Honeycomb and later
Camera status Whether the device’s camera is enabled or disabled. Advanced Android
iOS
First sync

Date and time the device first synced corporate data.


 

Basic and advanced Android
iOS
Last sync The most recent date and time the device synced corporate data.
 
Basic and advanced Android
iOS
Privilege

Level of control your organization has over a managed device. 

Possible values: 

Device owner—The device is company-owned. It might be owned by your organization, or it might be a user's personal device that they set up as work-only. Your organization has full control of the device. 

Profile owner—The device has a managed work profile that’s separate from the user's personal space. Only your organization has control of the work profile.

Device administrator—The user has a managed account in the personal space on their device. 

Basic and advanced Android
User agent

Version of the management agent on this device.

Examples: Google Apps Device Policy 14.20.00, Android Device Policy 12.47.11.v29

Advanced Android
Managed account on owner

For devices with multiple users (such as tablets). Indicates whether the managed user account is on the device’s primary user profile. 

Possible values: 

Yes—Managed account is on the device’s primary user profile. Device privilege is Device owner or Device administrator.

No—Managed account is not on the device’s primary user profile. Or, device privilege is Profile owner and the managed account is on the primary profile.

Advanced Android
ADB status

USB debugging status of the device.

Possible values: Enabled or Disabled.

Advanced Android
Unknown sources

Indicates whether the device allows installation of non-Play Store apps from unknown sources. As an administrator, you can enforce a restriction on this setting. For details, see Unknown sources

Possible values: Enabled or Disabled.

Advanced Android
Developer options

Indicates if the user can use developer options on their device. As an administrator, you can enforce a restriction on this setting. For details, see Developer options

Possible values: Enabled or Disabled.

Advanced Android
Verified boot

Indicates whether the Android verified boot status is green. For details, go to Verified Boot.

Possible values: Passed or Failed.

Basic and advanced Android
CTS profile match

Indicates if the device passed Compatibility Test Suite (CTS) compliance checks. For details, go to Compatibility Test Suite.

Possible values: Yes or No. 

Basic and advanced Android
Has potentially harmful apps

Whether potentially harmful apps were found on the device. These apps are often called malware. For details, go to Potentially Harmful Applications (PHAs)

Possible values: Potentially harmful apps installed on the device, or No potentially harmful apps installed on the device. 

Basic and advanced

Android
Verify apps

Specifies if the Verify Apps setting is turned on or off.

Verify Apps scans apps for threats when they’re installed from sources other than Google Play. It also periodically scans devices for potentially harmful apps.

Verify Apps is turned on by default. For devices under advanced management, you can specify whether users can turn it off. For more information, see Apply settings for Android mobile devices.

Advanced Android
Device information
Property Description Management type Supported platforms
Device ID

ID assigned to the device when it enrolls for device management. Unlike the Device resource ID, the Device ID is not unique. However, it can be used to identify a device along with the device type and user’s email address. If a device enrolls more than once, more than one ID might be assigned to it.

Example: 35407fa833a25163

Basic and advanced Android
iOS
Serial number

Serial number of the device. Sometimes, you might also see a device's internal serial number.

For Android devices with Android 12 or later and a work profile, the value is the enrollment-specific ID.

Example: ZX1G428WVV, ce012345cdb67c0b089e

Advanced Android
iOS
Ownership

Whether the device is company-owned or the user’s personal device.

For Android devices with Android 12 or later and a work profile, the value is always User owned, even if the device is added to the company-owned inventory.

Possible values: Company owned, User owned

Basic and advanced Android
iOS
Asset tag Device asset tag assigned by the administrator.


 
Advanced Android (company-owned only)
Type Sync type: Android, iOS, or Google Sync. Basic and advanced Android
iOS
Operating system

Name of the mobile operating system (OS).

For Android devices, if an OS or security update is available but not installed, a  icon is shown next to the OS. Point to the icon to see when the update was made available.

Examples: Android 5.1.1, iOS 9.3.2

Advanced Android
iOS
IMEI

International Mobile Equipment Identifier (IMEI) of the device.

IMEI (GSM) is available on all devices that support SIM cards. The manufacturers provide the IDs, which are guaranteed to be unique. So, you can use them as unique identifiers for the device. IMEI is not available on Wi-Fi-only devices. 

Note: For Android devices in device admin mode, the user can change the permissions to block this information (the Phone permission is needed).

Example: 35 331207 323711 9

Advanced Android 6.0–11
iOS
Wi-Fi Mac Address

Wi-Fi Mac address of the device.

Note: The MAC address reported here should be used only for inventory management and is unlikely to be the MAC address used by the device to connect to Wi-Fi networks.

Advanced

Android 6.0 Marshmallow and later with Android Device Policy (company-owned or work-only devices only)

iOS

Brand

Company that markets the device.

Example: Google

Advanced Android
Manufacturer

Device manufacturer.

Example: LGE

Advanced Android
Build number

Build number of the supported device.

Example: MTC19V is the build number for Nexus 5X/6P.

Advanced Android
iOS
Kernel version

Kernel version of the device’s OS.

Example: 3.10.40-ge42477a for Android 6.0

Advanced Android
Bootloader version

Program that loads the OS into memory.

Example: BHZ11e

Advanced Android
Hardware

Type of the device’s hardware.

Example: Bullhead

Advanced Android
Baseband version

Version of the firmware responsible for the user’s mobile phone signal.

Example: angler-03.62

Advanced Android
OS security patch

Date of the last OS security update, in the format YYYY-MM-DD.

Example: 2016-08-05

Basic and advanced Android 6.0 and later
Work profile

Android device models that support work profiles. You can add, allow, or disallow work profiles on supported devices.

Possible values: Supported or Unsupported.

For details, see Add work profiles.

Advanced Android
Default language Language displayed on the device. The user sets the language. Advanced Android
Device resource ID

Unique identifier for the device.

Example: x1y23z7a-123a-456b

Advanced Android
iOS
User information
Property Description Supported devices
Name User’s name. As the domain administrator, you enter this name when you create the account. Android
iOS
Primary email Email address of the managed user account on the device.  Android
iOS
Secondary email An address where the user can be reached outside your domain. Android
iOS
Phone number User’s phone number. Android
iOS
Employee ID Unique identifier for the employee.  Android
iOS
Manager’s email Email address of the user’s manager.  Android
iOS
Department User’s department. Android
iOS
Cost center User’s cost center. Android
iOS
Installed apps (advanced management only)

Android—You can see all work apps that the user has installed on their Android device. Personal apps aren’t included. 

iOS—You can see a list of any apps you added to the Web and mobile apps list that the user installed on their device.

Property Description Supported devices
App name Name of the app. Android
iOS
Version Version of the app that’s installed on the device. Android
iOS
App ID Unique identifier for the app.  Android
iOS
SHA-256 SHA-256 hash of the application package.  Android
Third-party services

These values are reported when you Set up third-party partner integrations.

Note: For iOS devices, occasionally the device state might be unavailable. Learn more

Property Description Supported devices
Service The name of the BeyondCorp Alliance partner. All managed devices
ID The ID assigned to the device by the partner. All managed devices
Health A simple health score (Unspecified, Very Good, Good, Neutral, Poor, or Very Poor) provided by the partner. All managed devices
Managed state If the device is managed by the partner service. Value can be Managed, Unmanaged, or Unspecified. All managed devices
Compliance state If the device is compliant with the partner service's requirements. Value can be Compliant, Non-compliant, or Unspecified. All managed devices
Asset tags Tags assigned to the device by the partner, either automatically or by admin configuration. All managed devices

Related topics


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