Manage Meet hardware licenses

Google Meet hardware licenses must be renewed annually. You can remove licenses from devices and transfer them to other devices.

On this page

Find your renewal date

Google emails you when your renewal data is near. You can also find your renewal date in your Admin console:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Billingand thenSubscriptions.
  3. Find the row for Google Meet hardware.

All your Meet hardware licenses renew on the same date. Your Meet hardware license renewal date is different from your other Google Workspace subscriptions’ renewal dates. These licenses renew separately.

Renew Meet hardware licenses

When your renewal date approaches, Google sends you a reminder email.

Bought through a reseller

Your licenses may autorenew. Contact your reseller to find out. If your licenses don’t autorenew, ask your reseller to place a renewal order when your renewal data is approaching.

Bought through Google

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Billingand thenSubscriptions.
  3. Click Google Meet hardware and follow the onscreen instructions to renew.

What happens if you don’t renew

If you don’t renew your licenses, you enter a suspension period. During suspension, Meet hardware can’t join meetings, you can’t manage Meet hardware settings in the Admin console, and you can’t enroll devices. You can only remove licenses from devices.

After suspension, your subscription enters a limited grace period. If your subscription isn't renewed, it's canceled and you lose access to Meet hardware admin settings. Your Meet hardware is automatically deprovisioned and their data is permanently deleted. After this happens, you can't restore the data, even if you repurchase licenses.

Remove licenses from devices

Removing a Meet hardware license from a device is also called deprovisioning.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Go to Menu and then Devicesand thenGoogle Meet hardwareand thenDevices.
  3. Select one or more devices from the list. 
  4. Choose an option:
  5. At the top right, click More and then Deprovision.
    You might have to scroll to the top of the list to see this menu.
  6. Confirm that you want to deprovision the device.

After the device is deprovisioned, that license is available to assign to another device. If needed, you can re-enroll a device that was deprovisioned.

Re-enroll Meet hardware that had its license removed

To use a deprovisioned device, wipe and re-enroll the device to assign a license.

Transfer a license from one device to another

You might need to switch a license from an existing device to a new one if the device hardware fails, or is replaced by a different model.

  1. Remove the license from the device you want to transfer from. For details, on this page go to Remove licenses from devices.
  2. Enroll the other device.

The available license is assigned to the new device. However, the settings from the old device aren’t applied to the new one.

Transfer licenses to a different domain

If your organization’s domain changes, all existing licenses can be moved from your old domain to the new one.

To transfer licenses:

  1. Make sure the new domain has a paid version of Google Workspace and no assigned Meet hardware licenses.
  2. Deprovision all devices that have licenses through the old domain.
  3. Ask your reseller or Google sales representative to move your Meet hardware licenses to the new domain.

Note: All licenses must be transferred to the new domain. Google doesn’t allow partial redistribution.

Related topics

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
10819897286220094915
true
Search Help Center
true
true
true
true
true
73010
false
false