Notification

Bring your best ideas to life with Gemini for Google Workspace. Get tips & real-life use cases for using gen AI at work.

Tips to optimize your Gmail inbox

Google Workspace productivity guide

On this page


               

Want advanced Google Workspace features for your business?

Try Google Workspace today!

 

 

Expand all  |  Collapse all

Tips for filtering & sorting

Automatically label and sort messages 

Manage incoming email messages automatically with Gmail filters and labels. 

  • Automatically label customer feedback or project-related messages
  • Automatically archive and label messages you want to read later, such as newsletters
  • Flag VIP emails
  • Archive notifications
Learn how

Step 1: Create a label

  1. On your computer, go to Gmail.
  2. On the left, scroll down, then click More.
  3. Click Create new label.
  4. Name your label.
  5. Click Create.

Learn more at the Gmail Help Center

Step 2: Create a filter that automatically labels emails

  1. In the search box at the top, click the Down arrow .
  2. Enter terms to match specific messages. For example, to filter and label emails from an account, in the From: field, enter the email address.
  3. At the bottom of the search window, click Create filter.
  4. Scroll to Apply the label: and choose a label.
  5. Click Create filter.

Learn more at the Gmail Help Center

 

 

Summarize with Gemini

Use Gemini in Gmail to summarize email threads with more than 2 replies.

Learn how
  • If the side panel is open, Gemini summarizes the email thread when you click What’s this email about?
  • If the side panel is closed, at the top of an email thread, click Summarize this email.

In the side panel, you can also prompt to ask for a summary.

  • Examples:
    • “Summarize this email.”
    • “Create a list of action items for me based on this email.”
    • “Explain this email to me like I’m 5 years old.”

 

 

Automatically archive a message you're sending

If you're sending a message in Gmail that you don't necessarily want a reply for, you can send and archive all with one click. But first, you have to enable the Send & Archive button in your Gmail settings.

Learn how

Enable "Send & Archive"

  1. Open Gmail .
  2. At the top right, click Settings and thenSee all settings.
  3. Scroll to the Send and Archive section and select Show "Send & Archive" button in reply.
  4. Click Save Changes.
  5. Open an email you want to respond to and click Reply.
  6. Compose your message and click Send+.

 

 

Mute irrelevant email conversations

If you're part of a Gmail conversation that's no longer relevant to you, mute the conversation. Muting keeps future responses to that thread out of your inbox so you can focus on important messages.

Learn how at the Gmail Help Center

 

 

Snooze an email until later

For confirmation emails with dates and times, snooze them until exactly when you need them. Your email will come back to the top of your inbox when you want it to, whether that's tomorrow, next week, or this evening. 

  • Find your hotel confirmation email right before check in
  • Get a Google Calendar event reminder the day before

Learn how
  1. On your computer, go to Gmail.
  2. Point to the email.
  3. On the right, click Snooze .
  4. Choose a later day and time to get the email.

Tip: To snooze multiple messages:

  1. Select the messages.
  2. At the top, click Snooze .
    • If you can’t find "Snooze," click More and then Snooze.

 

 

Filter Calendar invites from your Inbox

Getting Google Calendar responses you don’t want in your inbox? Let Gmail automatically filter them so you can keep a clean inbox.

Learn how

Set up a filter for Calendar responses

  1. Open Gmail.
  2. In the search box at the top, click Show search options .
  3. In the To field, enter your email address.
  4. Next to Has the words, enter invite.ics OR invite.vcs.
  5. Check the Has attachment box.
  6. Click Create filter.
  7. Check the Apply the label box and choose a label to automatically sort incoming event response messages.
  8. Check the Skip the Inbox (Archive it) box to move response messages out of your inbox. Don’t worry, you can still view them later if needed.
  9. Click Create filter.

 

 

Use advanced Gmail filters for work or school 

There are several useful filters when using Gmail in an organization.

  • Label emails from people outside your organization 
  • Label emails from your manager
  • Filter promotional emails from your inbox

Learn how and get more examples: Gmail filters for work or school

Back to top

Organize emails in categories

Move promotional or social emails to tabs

Setting up a tabbed inbox is great for people who want to move less-relevant email, such as social updates and promotions, out of their primary inbox. A clean primary inbox helps you focus on what matters. Tabs appear at the top of your inbox, where you can quickly move between them. 

Learn how

Turn on default tabs

Turn on tabs for email that you want to move out of your primary inbox. For example, if you turn on the Promotions tab, Gmail moves any existing promotional email from your inbox to the Promotions tab. Any new promotional messages go directly to the Promotions tab.

  1. On your computer, open Gmail.
  2. At the top right, click Settings Settings and then See all settings.
  3. At the top, click Inbox.
  4. In the "Inbox type" section, select Default.
  5. In the "Categories" section, check the box next to a category.
    • To show starred messages in the “Primary” category, check the box next to “Include starred in Primary.”
    • To allow top promotions in the “Promotions” category, check the box next to “Enable bundling of top promo emails in Promotions.”
  6. At the bottom of the page, click Save Changes.

Train your tabs

If an email ends up in the wrong tab, you can move it. Drag an email to the tab you want.

Tip: To remember to follow up on an email in another tab, mark it with a Star  so that it appears in your Primary tab, too.

Learn more at the Gmail Help Center

 

 

Split emails into sections using Priority inbox 

When you choose the "priority inbox" setting, your emails are automatically split into three sections: important and unread, starred, and everything else.  

Learn how

Turn on Priority inbox

  1. On your computer, go to Gmail.
  2. To configure your inbox, go to the top right, then click Settings Settings.
  3. In the "Inbox type" section, select Priority Inbox.
  4. To customize priority inbox setting, click Customize. 
  5. Choose the inbox sections you want to show and then Save Changes.

Reorder existing sections

  1. On your computer, go to Gmail.
  2.  At the top right, click Settings and thenSee all settings.
  3. At the top, click Inbox.
  4. Go to Inbox sections, and next to the section you want to change, click Options.
  5. Select the new section you want to use.
    Note: The Everything else section always appears last.
  6. At the bottom of the page, click Save Changes.

Train Priority inbox

Gmail uses several signals to decide which messages to automatically mark as important, including:

  • Whom you email, and how often you email them
  • Which emails you open
  • Which emails you reply to
  • Keywords that are in emails you usually read
  • Which emails you star, archive, or delete

To see why an email was marked as important, hover over the importance marker .

Note: If an email was marked as important but you don't want it to be, click the importance marker  to change it. This also helps Gmail learn which emails you think are important.

Learn more at the Gmail Help Center

 

 

Add a label section to Priority inbox

If you choose the "priority inbox" setting, you can optionally create an additional section based on one of your labels, such as From my manager. 

Learn how

Step 1: Turn on Priority inbox

  1. On your computer, go to Gmail.
  2. To configure your inbox, go to the top right, then click Settings Settings.
  3. In the "Inbox type" section, select Priority Inbox.
  4. To customize priority inbox setting, click Customize. 
  5. Choose the inbox sections you want to show and then Save Changes.

Step 2: Create a label-based section

Before you begin: Create the label. 

  1. On your computer, go to Gmail.
  2. At the top right, click Settings and thenSee all settings.
  3. At the top, click Inbox.
  4. Next to the inbox section you want to label, click Options or Add section.
  5. Click More options.
  6. Click the label you want to use. You can search to find a label name.
  7. Click Save Changes.

 

 

Create a separate inbox for a label

You can create a separate inbox based on a label, then add the correct label when you compose or read an email. That way, your email and the reply automatically go to the correct inbox.

To practice the zero inbox method, create an inbox for each of these labels:

  • Action—Issues that need immediate attention
  • Follow-up—Issues that need further collaboration
  • Later—Issues that don't need immediate attention

Set aside 30 minutes in the morning to triage your inbox. Respond to any email now that takes less than 5 minutes and apply the Action label. For everything else, apply either the Follow-up or Later label to move it to the appropriate inbox to address later.

Learn how

Step 1: Create the label you want an inbox for

  1. On your computer, go to Gmail.
  2. On the left, scroll down, then click More.
  3. Click Create new label.
  4. Name your label.
  5. Click Create.

Step 2: Create an inbox for the label

Follow steps at the Gmail Help Center to create your inbox. For the search criteria, enter label:name of label.

To implement a zero inbox, create a separate inbox using each of these search criteria:

  • label:action
  • label:follow-up
  • label:later

Step 3: Apply labels as you read your email

To apply the labels you created for a zero inbox:

  1. On your computer, go to Gmail.
  2. As you read each message, at the top, click Labels .
  3. Select one of the following labels: action, follow-up, or later.

Respond to the action emails now, and look in your other inboxes later, as you have time. 

Back to top

Manage multiple accounts

Easily switch between Gmail accounts

If you own more than one email account, such as your work and personal account, you can easily switch between them without having to sign out. Add all your accounts as profiles on your computer, then quickly switch between profiles.

Learn how

 Add and switch accounts on the web (Chrome Browser)

  1. On your computer, open Chrome.
  2. At the top right, click Profile Profile.
  3. Click Add.
  4. If you choose to Sync to your Google Account, your profile name will automatically be your Account name.

  5. Choose a name, photo and color scheme.

If you choose to turn sync on in Chrome with a Google Account for the new profile, your bookmarks, history, passwords and other settings will sync automatically.

Note: If you’re unsure which account you’re currently using, click your name and see which profile is at the top.

Add and switch accounts from Gmail

  1. Open Gmail.
  2. In the top corner, click your profile photo and then click Add account.
  3. Sign in to your other account.
  4. In the upper-right corner, click your name and select a different profile to switch accounts.

 

 

Manage multiple accounts from one inbox

If you own several email accounts, you can set up Gmail to send messages from any account without switching between account inboxes.

People you send an email to see the address you choose to be listed as the sender.

  • Respond to customer emails with a customer-facing alias ([email protected]) instead of your regular work address ([email protected])
  • Respond to work emails with your work address—but from your personal inbox
  • Manage multiple accounts in one inbox 

Learn how at the Gmail Help Center

 

 

Create a separate inbox for another account

If you own several email accounts that you'd like to manage separately, you can create an inbox for each address.

Learn how

Follow steps at the Gmail Help Center to:

  1. Send mail from a different address or alias.
  2. Create another inbox for that address or alias. For the search criteria, enter to:[email protected].

Mail sent to that address will go to your custom inbox.

 

 

Manage multiple signatures

Need to use different signatures for email within your company or externally? With Gmail, you can create multiple different signatures. The next time you compose an email, just choose the template with the signature you’d like to use.

Learn how

Create a signature

  1. Open Gmail.
  2. At the top right, click Settings and thenSee all settings.
  3. In the General tab, scroll to Signature and click Create new.
  4. Name your signature, then click Create.
    This name is not your actual signature, but is a name for the signature template.
  5. In the text box at the right, add your signature text.
  6. (Optional) To add text colors, links, and images, use the format bar.
  7. At the bottom, click Save Changes.

Choose a signature for a message

Tip: If you want to change your signature while you write an email, at the bottom of the window, click Insert signature pen.

Make your logo and signature appear side-by-side

Add your signature and logo in Google Docs:

  1. On your computer, open a Google Doc.
  2. Click Insertand thenTable and create a 2x1 table.
  3. (Optional) To resize the table columns so that the column with the name is smaller than the column with the logo, drag the table border to the right.
  4. In the left cell, click Insertand thenImage and insert your logo.
  5. In the right cell, enter your signature.
  6. Click Formatand thenTableand thenTable properties.
  7. Click Color and change the table border to white.
  8. Click Editand thenSelect all.
  9. Click Editand thenCopy.

 

Upload your signature and logo in Gmail:

  1. Open Gmail and follow steps 2 to 4 in Create a signature.
  2. In the text box at the right, right-clickand thenPaste.
  3. At the bottom, click Save Changes.

Learn more at the Gmail Help Center

 

 

 Create variations of your email address

You can create variations of your email address where all messages arrive in your current inbox. Just add a plus sign (+) and any word before the @ sign in your current address. Messages sent to your current address or any variation with the plus sign, all arrive in your current inbox. You can then set up filters to route or handle the messages based on the address. 

If your Google Workspace email address is [email protected], you can:

You can then easily find or label messages sent to each address

Learn how

Step 1: Create a variation of your address

Just add a plus sign (+) and any word before the @ sign in your address.

For example, if your email address is [email protected], use [email protected] or [email protected].

Step 2: Automatically sort incoming messages based on the address

Set up a filter to automatically label and sort messages based on the address.

For instance, a filter can automatically archive and apply the News label to all incoming newsletters sent to [email protected]. When you're ready to read them, click News in your list of labels to find them.

  1. Open Gmail.
  2. In the search box at the top, click Show search options .
  3. Under To, enter your task-specific email address, such as [email protected].
  4. Click Create filter.
  5. Choose what you want Gmail to do to these messages, such as archive, apply labels, and marking as important.
  6. Click Create filter.

 

 

Delegate access to email

Manage a shared email account with a group

If you want several people to collaborate in a shared email account, you can create a Google group and the members can manage the account.

  • Assign responsibility for a conversation to yourself or another group member
  • Search for conversations based on who they are assigned to
  • Mark conversations complete

Learn how: Use a group as a collaborative inbox

 

 

Give someone access to your inbox

If you want to allow a person or several people to read, send, or delete your emails, you can give them delegate access. You can use the delegate's name as the sender or use your own name.

Learn how
  1. At the top right, click Settings and thenSee all settings.
  2. Click Accounts and Import.
  3. In the Grant access to your account section, click Add another account.
    Note: Your organization may restrict email delegation. If you don’t see this setting, contact your administrator.
  4. Enter the email address of the person you want to add and click Next Step.
  5. Click Send email to grant access.

Learn more at the Gmail Help Center

Back to top


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

Was this helpful?

How can we improve it?
true
Print, save, or customize Learning Center guides

Learn how to print Learning Center guides, save them as PDFs, or customize them for your organization.

Search
Clear search
Close search
Google apps
Main menu
4451344854960950287
true
Search Help Center
true
true
true
false
false