Buy more Google storage

Your Google Account comes with 15 GB of cloud storage at no charge. Storage is shared across:

If you have a work or school account, you can't buy more storage for yourself. If you need more storage, contact the person who gave you your account.

If you already pay for a Drive plan, you get automatically upgraded to Google One at no charge. Learn more about how your existing storage works with Google One.

If you don't have a Drive plan, you can become a Google One member to get more storage, help from experts, and extra member benefits.

1. On your iPhone or iPad, download the Google One app.
2. Make sure you're signed into your Google account.
3. In the Google One app, at the bottom, tap Upgrade.
4. Select your new plan pricing and payment date.
5. Confirm your payment.

Change your storage plan

Important: If you purchased your Google One membership outside of the Google One iPhone and iPad app, you may not find the option to upgrade.

To get Google One through Gmail:

1. On your iPhone or iPad, open Gmail .
2. Sign in to your Google Account.
3. At the top right, tap your Profile picture.
4. Tap Storage used Get storage.
5. Select a storage plan.
6. To complete the purchase, follow the instructions.

To get Google One through Google Drive:

1. On your iPhone or iPad, open Google Drive .
2. Sign in to your Google Account.
3. At the top, tap Menu   Storage.
4. Under “View details,” tap Buy storage.
5. Select a storage plan.
6. To complete the purchase, follow the instructions.

Tip: Before you follow these steps, confirm you have backup turned on. Learn how to turn on Backup.

1. On your iPhone or iPad, open the Google Photos app .
2. Sign in to your Google Account.
3. At the top, tap your Profile picture or Initial Account storage.
4. Tap Get 100 GB+ of storage.
5. Follow the instructions to complete your purchase.

To downgrade or cancel a subscription, visit the App Store.

When you bought Google Drive storage using the App Store, you might have encountered a problem, like:

• Your purchase has expired

• You can't buy storage for more than one Google Account

• You can't find where to buy more storage

To fix your problem:

1. If you haven't already, cancel your Apple App Store Drive subscription. Learn how to change your Apple subscriptions.

2. Contact Google Support to get credited for your Apple purchase. Learn how to contact Google Support

3. Create a new subscription using Google Play or from your computer.

If you need to update your payment method, you must update it in your Apple ID. To update your payment method, use this Apple Help article.

If you bought your current plan from another company, and instead want a plan that’s only available for purchase on the Google One site or app, you need to:

1. Cancel your current Google One plan by contacting the company that sold you the plan.
2. Subscribe to a Google One plan available on the Google One site and app.

If canceling puts you out of storage, you will need to subscribe to a new plan right away to avoid interruptions to Google services. Learn what happens when you exceed your storage limit.

To fix payment issues, contact the company offering you the plan and make sure your payment method hasn't expired and the details are correct. You can find a link to contact the company in Google One settings.

Keep in mind, you won’t be able to update your payment method on the Google One site or app.

Payment issues

This can happen if your payment method has expired or the details are incorrect or outdated. To fix payment issues, contact the company offering you the Google One plan.

Benefit access

If there’s a payment issue, you will continue to have access to your Google One benefits for a limited time. If you don’t resolve the issue promptly, your Google One plan will end and your storage limit will be reduced to 15 GB. If you exceed this amount, you will experience interruptions to Gmail, Google Photos, Drive, and other Google services. Learn what happens when you exceed your storage limit.

It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.

If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through. 

If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.

If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

Pixel Pass subscribers can change Google One membership plans at one.google.com. If you want less than 200 GB of Google storage, cancel your Pixel Pass subscription and sign up for a separate Google One membership. Learn how to Cancel your Pixel Pass plan.

If you use the Google One website or another device to sign up for a plan instead of the App Store:

• You can't change your Google One plan on your iPhone or iPad.

Tip: If you purchased via the Google One website, you can manage your plan on the web at Google One.

1. At the top right, select Settings Change membership plan.
2. Choose your new storage limit. You can choose a monthly or yearly subscription.

If you have Google One on an Android device, you can change your membership plan in Settings.

If you want to manage your membership with the app on iPhone or iPad, you must buy a plan with an Apple subscription.

Step 1: Cancel your Google One plan

On your computer:

1. Go to Google One.
2. At the top right, select Settings Cancel membership.
3. Select Cancel.

Step 2: Buy a Google One plan with an Apple subscription

On your iPhone or iPad:

1. Download the Google One app from the App store.
2. Open the Google One app .
3. On the left, tap Menu Membership plans.
4. Select a Google One plan.
5. After you pick your plan, in the App Store, confirm your new subscription.

Tip: You can also manage your payment method or manage your subscriptions with Google Play.

To make changes to your Google One membership plan on your iPhone or iPad, you must make those changes in the Google app used to purchase the plan.

• Google One
• Gmail
• Google Drive
• Google Photos

Learn how to manage your membership in other apps.