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How to fix: Corrupted product data source line

Why this issue is happening

We were unable to match the attributes in this tab-delimited data source line to the correct header attributes. There are a few common reasons why you might encounter this error:

Usage of Quoted Fields

If you aren't enclosing your attributes within quotation marks, please make sure you select the "Not using quoted fields" option for your product data source.

How to fix

Change your settings:

  1. In your Merchant Center account, click on the Settings & tools icon Tools and setting menu icon [Gear].
  2. Select Data sources.
  3. Under the “Product sources” tab, select a product source you wish to update.
  4. On the page that loads, select the Your setup tab and click the pencil icon Edit across the “Quoted fields” option.
  5. Select Not using quoted fields.
  6. Click Save.

Nested quotation marks in your product data source

If you enclose all your attributes within quotation marks (example: "item name"), you must ensure you avoid nested quotation marks within your attributes. For example, the following description [description] attribute will result in an error: "This item is called "Item X"".

How to fix

To correct this error, either remove the inner set of quotation marks around [Item X] or change the description to use two quotation marks ("This item is called ""Item X""").


Null character in your product data source

You may also receive this error if you've included the null character (\0) anywhere in your product data source.

How to fix

Please remove this character so the system can process your product data source properly.

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