If your Pixelbook, Pixelbook Go, or Pixel Slate is or becomes defective through no fault of your own, you may be able to return it for replacement. Accidental damage isn't covered under warranty.
Note: Warranty terms can vary depending on the country or region where you bought your device. You can get online support everywhere we sell Pixelbook, Pixelbook Go, and Pixel Slate.
Troubleshoot the problem
- Try these steps to fix the issue:
- For more help, contact Google support:
Google no longer offers out-of-warranty repairs or replacements for Pixelbook, Pixel Slate, and Pixelbook Go.
Tip: If you bought your device in a different country or region, check the paper warranty that came in your device’s box. If we don't sell your device in your country or region, you may not be able to get online or phone support there.