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Get your trade-in value credit

  • If the trade-in device's post-inspection value matches the estimated trade-in value:
    • You'll receive a credit to the form of payment used for your new device purchase.
      • Credit card refunds may take up to 14 business days to apply to your card.
    • If the trade-in value credit exceeds the cost of your new Pixel device, VAT not included, the excess amount is provided as Google Store credit.
      • Store credits earned through trade-in don’t expire.
  • If the trade-in device's post-inspection value is lower than the estimated trade-in value:
    • A credit equivalent to the value of the device is issued.
    • PCS Wireless returns your device if the post-inspection value isn’t at least 75% of the estimated trade-in value and you won’t receive a credit.
  • If the purchased device is returned: 
    • The post-inspection value of the trade-in is issued in the form of Store Credit.

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