Get traffic data with the Waze Data Feed

The URL format was updated on March 27th, 2023, to improve the data-sharing processes between Waze and our partners. Support for links created before this date ended in May 2023.

• New format:  https://waze.com/row-partnerhub-api/partners/116773849/waze-feeds/646a7d93-6e34-42ca-b3aa-15487953abcd?format=1
• Previous format: https://waze.com/il-rtserver/web/TGeoRSS?tk=ccp_partner&ccp_partner_name=testPartner&bottom=32.06342712281313&left=34.75107670953731&ma=200&mj=200&mu=20&right=34.79582883050899&top=32.091877863016826&types=alerts%2Ctraffic%2Cuser

A Waze incident is any planned or unplanned event that disrupts a roadway. An incident could be a pothole, an object in the roadway, flooding or ice, construction, a traffic crash, or another disruption.

By sharing incidents with Waze, you help inform drivers and improve road safety in your community. By receiving incidents, you can better manage day-to-day traffic operations and view long-term trends to inform policy or infrastructure decisions.

Here’s how you can use Waze incident information to enhance traffic and roadway management in your area:

• Monitor and respond to real-time driver traffic reports from your operations center
• Identify problem areas reported by drivers, like potholes and other hazards, so that you can prioritize maintenance on certain road segments
• Feed larger studies, such as using reports of water on roadways to feed models that predict which roads might flood under certain weather conditions

The city of Rio de Janeiro in Brazil created a heatmap of potholes using 42,000 incident reports, then cross-checked the map with traffic jam data to better plan and prioritize their road maintenance efforts.

The Miami-Dade Water and Sewer Department (WASD) used Waze data to update internal departmental construction and maintenance systems, improving quality control, research, and analysis.

Check out our case study gallery for other innovative ways partners have used Waze incident data

Waze crowd-sources incident information from drivers and partners. You can share accident, construction, and hazard incidents with us directly.

Reported incidents appear as pins in both the Waze app and the Waze Live Map and are attributed to the Wazers that provided the reports. Incidents submitted by partners are attributed to the Waze username associated with your partner account.

Incidents are grouped into two main categories: accidents and hazards. Accidents can be categorized as “major” or “minor,” and hazards can be categorized as “on road,” “on shoulder,” or “weather hazard.” Incidents are important for informing drivers of disruptions on the road, but they do NOT affect routing. Road closures do affect routing.

An incident will be removed from the map when it reaches the end time you’ve submitted, or when several users mark the incident as not there. You can also manually remove incidents you’ve submitted by using Alerts.

Confidence scores: Waze gives each incident a confidence score based on how Waze drivers passing by the incident react to the report. Drivers can mark the incident either with a “thumbs up” to indicate that the incident is accurate or “not there” to indicate that the incident is no longer visible. The score ranges between 0 and 10, and a higher score indicates more positive feedback from Waze users.

Reliability scores: Waze also gives each incident a reliability score based on the experience level of the reporter. Wazers gain experience levels by driving with Waze and contributing to the map. The higher their level, the higher their reliability score. The score ranges between 0 and 10, with 10 being the most reliable.

You can receive incident data by using the Waze Google Cloud integration or the Waze Data Feed. The Google Cloud integration is best for partners who prefer that their data be stored in the Cloud rather than storing it themselves, and who wish to access Google Cloud analysis tools like BigQuery and Data Studio. The Waze Data Feed is best for partners who have their own system in place for data storage and analysis.