Here are the unsupported features for Google Workspace Domain Transfer.
Source licensesImportant:
- Some unsupported licenses might need to be canceled before the transfer.
- Google Voice might be a blocker to running a Domain Transfer.
- Unsupported licenses are not included in the transfer. For specific details on each unsupported license, and before removing any, view the table below.
- Unsupported licenses in the source environment that block the swap between the primary domain and the placeholder domain should be removed as early as possible or else the transfer process might be delayed.
- For details on Google Workspace licenses, go to Choose your Google Workspace edition.
Android Enterprise |
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Android Enterprise is not supported. To avoid data loss, you need to take the following steps before the transfer:
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Chrome Enterprise |
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Chrome Upgrade—Perpetual |
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Cloud Identity Premium |
Cloud Identity Premium is not supported. |
Essentials Starter, Essentials, Enterprise Essentials, and Enterprise Essentials Plus |
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Frontline Starter and Frontline Standard |
Frontline Starter and Frontline Standard are not supported. |
G Suite Enterprise, Business, Basic |
Important: Customers with a legacy G Suite subscription need to transition to a Google Workspace subscription. Google will contact you with information about your transition to Google Workspace. Google automatically transitions any customers who have not self-transitioned by mid-November 2021. Transitioning does not affect your Google Workspace data or service availability. Learn more |
Google Drive storage |
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Google Meet global dialing |
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Google Meet hardware |
Any device subscriptions and all licenses must be removed before swapping the primary domain with the placeholder domain. You can choose to:
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Google Voice |
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Google Workspace for Education Fundamentals, Google Workspace for Education Standard, Teaching and Learning Upgrade, or Google Workspace for Education Plus |
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Google Workspace for Nonprofits |
Google Workspace for Nonprofits is not supported. |
Google Workspace Individual Plan |
Google Workspace Individual Plan is not supported. |
Jamboard |
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Legacy free edition of G Suite |
The legacy free edition of G Suite is not supported. |
Administrator reports & audit logs |
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Reports and audit logs are available in the source environment after the transfer. |
Administrator roles & privileges for service accounts |
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Administrator roles & privileges for source environment users |
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Administrator roles & privileges for source environment groups |
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Client-side encryption |
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Custom directories |
Custom directories are not moved and must be regenerated in the destination environment’s Google Workspace Directory. |
Custom user attributes |
Custom attributes are not moved and must be regenerated in the destination environment. |
Deleted users |
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Domain shared external contacts |
You must re-create domain shared external contacts manually in the destination environment’s Google Workspace Directory. |
Domain-wide delegation |
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Google Vault artifacts |
For details, go to Google Vault. |
Placeholder content |
The placeholder domain is the primary domain left in the source environment. It’s for temporary purposes only. |
Policies & settings |
Compliance requirements: Transfer users that need to stay in a specific geographic location must set the data countries/regions policy in the destination environment to make sure their data does not unexpectedly leave their required data country/region. If the data country/region in the destination environment differs from the source environment, the data moves from one country/region to another. Learn more
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Security investigation tool |
Investigations created in the source environment do not transfer to the destination environment and are inaccessible after the transfer. |
Target audiences |
Learn more about target audiences. Important:
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Unmanaged user invitations |
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Classroom |
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Classroom is not supported. |
Dynamic groups |
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Google Apps Script |
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Google Chat |
Chat apps
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Google Voice |
For more information, go to Google Voice under Source licenses. |
Retention policies |
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Retention policies do not transfer. Therefore, they no longer apply to Vault data transferred as part of the domain transfer process. Admins should consider reconfiguring them in the destination environment after the transfer. Learn more |
Deleted items |
If an object is on hold because a user deleted it (and the Drive retention rule is set to indefinite), the file is still available in Vault searches after a transfer. However, if you selected expanded Drive link sharing as a transfer option, the deleted items in Vault are transferred but not with expanded sharing. |
Vault artifacts |
Vault artifacts (matters, holds, searches, and so on):
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Alpha or beta program enrollments |
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Google Cloud |
Important
Impacts
Watchpoints The following items should be evaluated and adjusted to ensure continuity once the transfer is complete:
Google Cloud migration
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Google endpoint management |
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Google hardware (Chromebooks, Meet hardware, Jamboard) |
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Looker Studio |
Looker Studio—Report or data source sharing permissions. For details, go to Step 3: Destination environment tasks. |
All other non-core services |
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Connected or Google Workspace Marketplace apps (domain wide and domain private) |
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Enterprise mobility management (EMM) services |
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Pre-integrated & custom SAML apps |
Applications (pre-integrated or custom) that are set up with Google as your identity provider do not transfer. They must be re-established in the destination environment. |
Third-party services |
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Related topic
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