Get an invoice, statement or payment receipt

OOO Google (Google Russia) filed for bankruptcy in Russia in June 2022 and is no longer operating. On 18 October 2023, the bankruptcy court announced the start of the liquidation phase of Google Russia’s bankruptcy proceedings. During this phase, a court-appointed liquidator will manage Google Russia and its liquidation.

These insolvency proceedings are governed by the Insolvency Law of the Russian Federation. More information about these proceedings is available on the court’s website (link) and the official bankruptcy register (link).

Advertisers in China and Taiwan will no longer receive credit memos for invalid activity, overdelivery and promo code credits. Instead, they will be displayed on the latest invoice as credit adjustments for your ad spend. You will continue to receive Google invoices and local invoices, which display the same outstanding amount.

As there is a local invoicing limit in which we can only bill at a maximum amount of 99,000 CNY per Fapiao, in order to provide an exact one-to-one match between Google and local invoices, we will split the Google invoices that are larger than 99,000 CNY into smaller invoices and debit memos per below.

Ad spend	Google invoice	Local invoice
101,000 CNY	Invoice 1: 99,000 CNY Debit memo 1: 2,000 CNY	Fapiao 1: 99,000 CNY Fapiao 2: 2,000 CNY

Please note the following line item descriptions for the splits on Google invoices:

Credit Adjustment – "Partial amount transferred to a separate invoice due to limitation of Fapiao quota"
Debit Memo – "Partial amount migrated from the original invoice due to limitation of Fapiao quota"

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.

Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms	Definitions
Starting balance	Balance carried over from the previous month
Total new activity (including VAT, where applicable)	New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable)	From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received	Payments made either manually or automatically to your account
Ending balance	Manual payment strategy: Your Google Ads account balance available for spend Automatic payment strategy: Your outstanding Google Ads account balance for the month of service
Taxes	Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.

Find and print current and past local tax invoices or statements

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Documents.
Go there now
At the top bar, select Tax and statutory documents.
In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
Click Download selected.
Choose the format that you’d like to use to download your invoices.
- The link for the current month's local tax invoices and statements won't appear before the end of the current month.
- A local tax invoice and statement for a particular month is available starting on the 5th working day of the following month. For example, your September local tax invoices and statements will be ready by 5 October. Local tax invoices and statements aren't generated on weekends or bank holidays, so please expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
- Invoices are generated for click costs accrued, not payments made in the month. If there were no click costs in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
- If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading.

View and download previous or current month activity

Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.

Sign in to your Google Ads account.
Click the 'Tools and settings' icon and under 'Billing', choose Summary. Go there now
On the left side navigation panel, choose Billing activity.
In the top right-hand corner, set the date range of the table to Last month.
Click the Download icon in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the Tools and settings icon and under 'Billing', choose Summary. Go there now
Scroll down to the month of service in the Previous activity table.
By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
Open the card for the previous month, then scroll down to the Payments section.
Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File from the browser menu, then Print.
If you want to download and save a copy to your computer, right-click, then select Save as.

Trouble finding your local tax invoices and statements

There are a few reasons why you might not be able to find a certain local tax invoices or statements:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
If you're eligible to receive a local tax invoice, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

It's also not possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading.

View and download previous or current month activity

Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.

Sign in to your Google Ads account.
Click the 'Tools and settings' icon and under 'Billing', choose Summary. Go there now
On the left side navigation panel, choose Billing activity.
In the top right-hand corner, set the date range of the table to Last month.
Click the Download icon in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the Tools and settings icon and under 'Billing', choose Summary. Go there now
Scroll down to the month of service in the Previous activity table.
By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
Open the card for the previous month, then scroll down to the Payments section.
Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File from the browser menu, then Print.
If you want to download and save a copy to your computer, right-click, then select Save as.

Trouble finding your local tax invoices and statements

There are a few reasons why you might not be able to find a certain local tax invoices or statements:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice that you would like to regenerate.
A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading.

View and download previous or current month activity

Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.

Sign in to your Google Ads account.
Click the 'Tools and settings' icon and under 'Billing', choose Summary. Go there now
On the left side navigation panel, choose Billing activity.
In the top right-hand corner, set the date range of the table to Last month.
Click the Download icon in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the Tools and settings icon and under 'Billing', choose Summary. Go there now
Scroll down to the month of service in the Previous activity table.
By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
Open the card for the previous month, then scroll down to the Payments section.
Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File from the browser menu, then Print.
If you want to download and save a copy to your computer, right-click, then select Save as.

Trouble finding your local tax invoices and statements

There are a few reasons why you might not be able to find a certain local tax invoices or statements:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice that you would like to regenerate.
A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the statements from downloading.

View and download previous or current month activity

Since your statements won't be generated until the 5th working day of the following month, you can print, view and download the previous month’s activity for your records.

Sign in to your Google Ads account.
Click the 'Tools and settings' icon and under 'Billing', choose Summary. Go there now
On the left side navigation panel, choose Billing activity.
In the top right-hand corner, set the date range of the table to Last month.
Click the Download icon in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statements won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the Tools and settings icon and under 'Billing', choose Summary. Go there now
Scroll down to the month of service in the Previous activity table.
By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
Open the card for the previous month, then scroll down to the Payments section.
Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File from the browser menu, then Print.
If you want to download and save a copy to your computer, right-click, then select Save as.

Trouble finding your statements

There are a few reasons why you might not be able to find certain statements:

Statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
If you're eligible to receive statements, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email statements for automatic or manual payments.

Changing your statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice that you would like to regenerate.
A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary.. Go to Billing
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the appropriate date range on the table.
At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.

Trouble finding your invoice

There are a few reasons why you might not be able to find a certain invoice:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

Since invoices for the current month’s transactions are typically issued on the fifth working day of the next month, if you update your billing information in the current month, or before the fifth working day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the fifth working day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
For example, let’s say that it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the fifth working day of June, your next invoice (issued on the fifth working day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the 6th business day of June, the invoice that was already issued (on the fifth business day of June) will remain unchanged, but your next invoice (to be issued on the 5th business day of July) will reflect your updated billing information.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January to April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to find out more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Change to invoices for customers in India not registered under GST

To comply with changes to India GST law, we'll be making changes to the invoices of our customers in India who aren't registered under GST.

Starting 1 July 2021, you'll see a Dynamic UPI QR code prominently displayed on the first page of your invoice if you have an outstanding balance. You'll be able to make payment for the invoice by scanning this QR code with any UPI-enabled payment application in addition to the existing payment methods.

If you've made other payments during the billing cycle, a list of these payments with payment date and time, amount, transaction ID and payment method will appear on your invoice.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.

Find and print current and past invoices

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary. .
Go there now
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the date range above the table so that it corresponds with the invoices that you want to see.
The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
To view previous activity, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
Click Documents to see any available 'India Tax Invoice' for your selected date range.
Click the invoice number that you'd like to view, then click Download.
- The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
- An invoice for a particular month is available starting on the seventh working day of the following month. For example, your September invoice will be ready by 7 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
- Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
The invoice will automatically download to your computer for viewing or printing.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoices from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the seventh day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary. Go there now
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the appropriate date range on the table.
At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.

Trouble finding your invoice

There are a few reasons why you might not be able to find a certain invoice:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice you would like to regenerate.
A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.

For the months of January to April 2015, statements were split into separate documents for payments and VAT. If you're reviewing VAT for these months, make sure that you view the separate VAT invoice.

Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms	Definitions
Starting balance	Balance carried over from the previous month
Total new activity (including VAT, where applicable)	New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable)	From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received	Payments made either manually or automatically to your account
Ending balance	Manual payment strategy: Your Google Ads account balance available for spend Automatic payment strategy: Your outstanding Google Ads account balance for the month of service
Taxes	Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.

Find and print current and past invoices

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary.. Go to Billing
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the date range above the table so that it corresponds with the invoices that you want to see.
The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
In the table, click Documents under the month that you'd like to see the invoice for.
Click the Monthly Invoice drop-down. If you’re looking for invoices from January to April 2015, you’ll need to also click the EU VAT Invoice drop-down to see the separate VAT invoice.
Click on the number of the invoice.
- The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
- An invoice for a particular month is available starting on the fifth working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
- Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary.. Go to Billing
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the appropriate date range on the table.
At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.

Trouble finding your invoice

There are a few reasons why you might not be able to find a certain invoice:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice you would like to regenerate.
A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January to April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to find out more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Note

These steps apply only to customers on the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments. If you're on automatic or manual payments, see the steps above.

Additionally, to see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
Your account: We'll make an electronic version of your fiscal invoice available in your Google Ads account in case you'd like to view, print or download it.

Find an invoice in your account

Get an invoice or payment receipt | Google Ads

For subtitles in your language, turn on YouTube captions. Select the settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

In your Google Ads account, click the Billing icon .
Click Documents.
Locate the invoice that you'd like to view in the 'Document number' column.
Select the invoices that you'd like to download, and in the top right, click Download selected.

To download your electronic fiscal invoices and credit notes, follow the steps below after locating the invoice number as directed above.

Click on the invoice number.
Click on Documents.
Click on Electronic Invoices and Credit Notes.
Click on the fiscal electronic invoice number to download it.

Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

In your Google Ads account, click the Billing icon .
Click Summary. Go there now
Click the Billing transfers link on the side of the page.
Click the billing account for which you'd like to see past invoices.
Click the Transactions link to see invoices.
When finished, click Back to current setup in the top corner.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Tip

Make sure that your browser settings don't block pop-ups – that'll prevent the invoice from opening.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary.. Go there now
Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
Set the appropriate date range on the table.
At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.

Trouble finding your invoice

There are a few reasons why you might not be able to find a certain invoice:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your past invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice.

Use the following steps to regenerate your invoice with updated information:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing' choose Documents.
At the top bar, select Tax and statutory documents.
In the table, click on the line with the invoice you would like to regenerate.
A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information.

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change.

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Changing your bill-to name

You can edit your bill-to name any time, and the change will be reflected on your future invoices.

You'll need to edit your bill-to name at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

Changing other information

To make corrections on your invoice (other than the bill-to name), follow these steps:

Edit your billing information in your Google Ads account.
Fill in the invoice correction note below and contact us with the completed form as an attachment.
Nota korygująca
Once you get an email confirmation from us, you'll be able to use your invoice together with this document for accounting purposes and pay VAT.

Note

According to the Polish tax law changes made in January 2013, Google is not obligated to return a signed correction note. The email that you'll get from us is a valid form of confirmation.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and serviced according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate.

Electronic invoice compliance with EU regulations

The electronic invoices that you print from your account include:

Your payments
Our VAT ID
Your VAT ID (if you indicated it in your billing profile)

These invoices comply with the European Union requirements of the Value Added Tax (VAT) Directive (Article 226, Council Directive 2006/112/EC) and are valid for your local tax authorities. Contact your tax adviser or local government if you have questions.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Proactive document requests and changes to documents

Requesting terms and conditions

Terms and conditions are available for download on the Settings page (under the tools icon Google Ads | tools [Icon] after you choose Billing settings) within 48 hours after you enter your billing information for the first time.

Reprints

Request a hard copy of the terms and conditions by going to the Terms and conditions section and choosing Reprints.

Reprints are processed within 48 hours, but postal delivery of the hard copy can take up to ten working days.

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

Sign in to your Google Ads account.
Click the tools icon and choose Billing documents. Go there now
In the top right-hand corner, choose the date range that you're interested in.
Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

If you've chosen to receive documents electronically, you won't be able to request hard copies.
Requests for hard copies are processed within 48 hours, and postal delivery can take up to ten days.

Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page. Find your business address. If the address is wrong, please update it using the steps under 'Changing your postal address' in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under 'Requesting hard copies of documents' in this article.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how:

Sign in to your Google Ads account.
Click the tools icon and choose Billing documents. Go there now
In the top right-hand corner, choose the date range that you're interested in.
Look under each month to find the documents for that month.
Click on the arrow next to the document that you'd like to request and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and five to ten days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

Sign in to your Google Ads account.
Click the tools icon and choose Billing settings. Go there now
Click Edit next to your postal address.
Untick the electronic documents flow option.
Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you weren't registered with DiaDoc.ru when you signed up for Google Ads, you won't be able to sign up for electronic documents.

However, if you had an account with DiaDoc.ru when you signed up for Google Ads, you can enable the electronic documents flow any time. Here's how:

Sign in to your Google Ads account at https://ads.google.com.
Click the tools icon and choose Billing settings. Go there now
Click Edit next to your postal address.
Tick the box next to the electronic documents flow option.
Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary. Go there now
Click Transactions or Documents from the menu on the left.
Use the drop-down menu to choose the date range that you're interested in.
Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

If you've chosen to receive documents electronically, you won't be able to request hard copies.
Requests for hard copies are processed within 48 hours, and postal delivery can take up to ten days.

Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page, in the 'Payments account' section. If the address is wrong, please update it using the steps under 'Changing your postal address' in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under 'Requesting hard copies of documents' in this article.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how:

Sign in to your Google Ads account.
Click the tools icon and under 'Billing', choose Billing summary. Go there now
Click Transactions or Documents from the menu on the left.
Use the drop-down menu to choose the date range that you're interested in.
Look under each month to find the documents for that month.
Click on the arrow next to the document that you'd like to request and choose Request revision

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and five to ten days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

Sign in to your Google Ads account.
Click the tools icon and choose Billing settings. Go there now
In the 'Payments account' section, untick the electronic documents flow option in the 'Electronic documents delivery' field.
Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you aren't registered with DiaDoc.ru, you won't be able to sign up for electronic documents. However, if you have an account with DiaDoc.ru, you can enable the electronic documents flow at any time. Here's how:

Sign in to your Google Ads account.
Click the tools icon and choose Billing settings. Go there now
Click on Check eligibility next to the 'Electronic documents delivery' field.
If you've already registered with DiaDoc, tick the box 'Receive accounting documents only electronically, with a certified electronic signature'.
Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

If you see the message that says that you're not eligible for electronic delivery of documents, you haven't finished registering with DiaDoc.

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

Since invoices for the current month’s transactions are typically issued on the fifth working day of the next month, if you update your billing information in the current month, or before the fifth working day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the fifth working day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
For example, let’s say that it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the fifth working day of June, your next invoice (issued on the fifth working day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the sixth working day of June, the invoice that was already issued (on the fifth working day of June) will remain unchanged, but your next invoice (to be issued on the fifth working day of July) will reflect your updated billing information.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

You'll receive three types of documents: your fiscal invoice, your commercial invoice and a payment receipt (aka complemento de pago) once your payment has been matched to an invoice. If you pay for your Google Ads costs via monthly invoicing, there are two ways to get these documents:

Email: We'll email you the documents within five working days of the beginning of every month. They'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
Your account: Electronic versions of your documents are available in your Google Ads account in case you'd like to view, print or download them.

Find an invoice in your account

Get an invoice or payment receipt | Google Ads

For subtitles in your language, turn on YouTube captions. Select the settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon .
Click Documents.Go there now
Locate the invoice that you'd like to view in the 'Document number' column.
Select the invoices that you'd like to download, and in the top right, click Download selected.

Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

In your Google Ads account, click the Billing icon .
Click Summary.Go to Billing
Click the Billing transfers from the menu on the left.
Click the "Invoice setup" for which you'd like to see past invoices.
Click the Transactions link to see invoices.
When finished, click Back to current setup in the top corner.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Automatic or manual payments (applies to most advertisers)

Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms	Definitions
Starting balance	Balance carried over from the previous month
Total new activity (including VAT, where applicable)	New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable)	From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received	Payments made either manually or automatically to your account
Ending balance	Manual payment strategy: Your Google Ads account balance available for spend Automatic payment strategy: Your outstanding Google Ads account balance for the month of service
Taxes	Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.

Find and print current and past local tax invoices or statements

In your Google Ads account, click the Billing icon .
Click Documents.
At the top bar, select Tax and statutory documents.
In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
Click Download selected.
Choose the format that you’d like to use to download your invoices.
- The link for the current month's local tax invoices and statements won't appear before the end of the current month.
- A local tax invoice and statement for a particular month is available starting on the 5th working day of the following month. For example, your September local tax invoices and statements will be ready by 5 October. Local tax invoices and statements aren't generated on weekends or bank holidays, so please expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
- Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
- If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

Tip: Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading.

View and download previous or current month activity

Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.

In your Google Ads account, click the Billing icon .
Click Summary.
On the left side navigation panel, choose Billing activity.
In the top right-hand corner, set the date range of the table to Last month.
Click the Download icon on the top right of the table, then choose the format that you want to use to download the file (You can also schedule the download for future months).

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

In your Google Ads account, click the Billing icon .
Click Summary.
Scroll down to the month of service in the Previous activity table.
By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
Open the card for the previous month, then scroll down to the Payments section.
Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
To print the receipt, select File from the browser menu, then Print.
If you want to download and save a copy to your computer, right-click, then select Save as.

Trouble finding your local tax invoices and statements

There are a few reasons why you might not be able to find a certain local tax invoices or statements:

Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
If you are eligible to receive local tax invoices, note that statements will usually generate first, shortly followed by the local tax invoice.
The documents will be generated in the account that you made a payment to. Please ensure that the bank account number is associated with the correct Google Ads account when making a payment by bank transfer as each Google Ads account has a unique bank account number (IBAN).

Accounting documents

If your billing address is in Ukraine and you chose 'Individual entrepreneur', 'Business' or 'Personal' tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose a tax status (Personal, Individual entrepreneur or Business). The choice you make is permanent and can only be changed by contacting customer support (a new Payments profile will be required for this).

Checking your tax status

Here's how to check your tax status:

In your Google Ads account, click the Billing icon .
Click Settings.
Your tax status appears in the 'Payer details' section.

The accounting documents that we provide

As of August 2024, we will be making updates to the way we provide local primary accounting and contracting documents. We will enable electronic document delivery via VCHASNO, which will be a faster way to exchange documents with Google. The documents will be signed electronically and provided to you in the VCHASNO portal. You can still access the electronic copies of your documents from your Google Ads account, and you can opt-out from the electronic document delivery at any point to keep receiving paper documents by regular post. Learn how to opt out from electronic document delivery.

This change applies to customers with 'Business', 'Individual entrepreneur' and 'Personal' tax status; however, the way documents will be provided to each group may be different.

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more manager accounts.

Accounting documents are automatically generated based on the information provided in the 'Payer details' section of your Google Ads account billing settings. Please ensure that it is up to date to receive correct local primary accounting and contracting documents.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if needed. Below are details for each type of document that we can provide:

	What it is	Automatically provided to eligible advertisers	Eligible advertisers
Act of Acceptance (including corrections, reprints/resends and revisions)	Sent each month, dated with the last day of the month. This document states actual spend in the account for that month.	Electronic copy: available for download in your account from the fifth of each month for the previous accounting month. Hard copy: signed and sent to your postal address. Note that postal delivery can take up to 14 working days. Electronic delivery via VCHASNO: signed and sent to your primary Payments contact from the fifth day of each month. Hard copies and electronic copies will be signed by Google and may require a countersignature depending on your tax status.	All 'Individual entrepreneurs' and 'Business' tax status customers: hard copies and electronically delivered documents in VCHASNO will be signed by Google and will require a countersignature. All 'Personal' tax status customers: a visual representation of electronically signed documents can be downloaded from the account for your personal records. There is no need to countersign the documents.
Act of reconciliation (including corrections, reprints/resends and revisions)	This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year.	Electronic copy: available for download in your account from the fifth of each month for the previous accounting month. Hard copy: signed and sent automatically once a year in January. Electronic delivery via VCHASNO: signed and sent to your primary Payments contact once a year in January. Hard copies and electronic copies will be signed by Google and will require a countersignature. Please note that Google will not countersign any documents received by post from you. You can only request the document with Google’s signature if requested from your account.	All 'Individual entrepreneur' and 'Business' tax status customers: hard copies and electronically delivered documents in VCHASNO will be signed by Google and will require a countersignature. All 'Personal' tax status customers: a visual representation of electronically signed documents can be downloaded from the account for your personal records. There is no need to countersign the documents
Terms and Conditions (including reprints and revisions)	This document states the Google Ads terms and conditions that you accepted when you set up your account. Note that the Terms and Conditions are considered a public offer and will constitute a legally binding agreement upon their acceptance.	Electronic copy: available for download within 48 hours after account creation. Hard copy: signed and sent automatically after you make your first payment. Electronic delivery via VCHASNO: signed and sent to your primary Payments contact within 48 hours after account creation.	'Business' and 'Individual entrepreneur' tax status customers: delivery as described on the left. All 'Personal' tax status customers: an electronic copy can be downloaded from your account.
Pro forma invoice	This document is generated anytime you want to make a payment via money transfer.	Electronic copy: available for download within 24 hours	All 'Business', 'Individual entrepreneur' and 'Personal' tax status customers: electronic document copy containing visual representation of e-signature available to download from the Google Ads account

Document rejection in VCHASNO

The rejection of the document via VCHASNO system will not be accepted and any accompanying comments will not be processed. To initiate an appeal or correction of the document contact Google Ads support within three working days. Alternatively, the services will be deemed to be duly provided in the full extent.

Opting out from electronic document delivery via VCHASNO

Customers with 'Individual entrepreneur' and 'Business' tax status can opt out of electronic document delivery and receive documents in paper form:

Sign in to your Google Ads account and click the Billing icon .
Click Settings, and then click to open the Payer details section.
Scroll down to Electronic delivery (Upcoming) and click the pencil icon .
Tick the box to opt-out from receiving documents electronically and click Save.

You will be able to opt back into receiving documents electronically later.

Note: Only users with Admin or Edit access to the Payments profile or users with Admin or Billing access to the Google Ads account can opt out.

To make sure that you’re issued with the correct primary and contracting documents for the Google services that you use, please keep your tax and invoice delivery information in your Google Ads account up-to-date.

Changing your postal address

Here's how to change the postal address where you receive documents:

In your Google Ads account, click the Billing icon .
Click Settings.
Find Postal invoice delivery in the 'Google Payments account' section and click the pencil icon.
Update your address, then click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. This is how to do it:

In your Google Ads account, click the Billing icon .
Click Settings.
Find Business name and address in the 'Payer details' section and click the pencil icon.
Update your address, then click Save.

Proactive document requests and changes to documents

Requesting reprint or resend of documents

You can request a reprint or resend (if you chose electronic document delivery) of Act of Acceptance, Act of reconciliation, Terms and Conditions and Proforma invoice by following these steps:

In your Google Ads account, click the Billing icon .
Click Documents.
Click on the line with the document that you would like to reprint/resend.
In the opened panel, click Actions in the top right-hand corner and choose Reprint or Resend.

This generates a request for a reprint/resend of the selected document. Depending on whether you’re opted in for electronic document delivery via VCHASNO or not, you will either receive a newly generated and signed copy in VCHASNO portal or it will be sent to your postal address. The requests are aimed to be processed within 48 hours but can take longer due to weekends or holidays.

You won't see any confirmation, and you only need to do this once.

Note that Reprint/Resend of Proforma invoices will only be available to 'Business' and 'Individual entrepreneur' customers.

Note: Requests for hard copies and electronically delivered copies are initiated for processing within 48 hours and postal delivery can take up to 14 working days.

Missing hard copies or documents sent to wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the 'Billing settings' page. The postal address appears in the 'Google Payments account' section. If it's wrong, please update it using the steps under 'Changing your postal address' in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Documents with errors

For all documents except VAT invoices, if the document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then, request new documents from your account by following the steps below:

In your Google Ads account, click the Billing icon .
Click Documents.
Click on the line with the document that you would like to revise.
In the opened panel, click Actions in the top right-hand corner and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account and VCHASNO, and 5 to 10 days for you to receive the hard copies at your postal address, if you opted out of electronic document delivery. You won't see any confirmation, and you only need to do this once.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents on your 'Documents' page. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, for 'Individual entrepreneur' and 'Business' tax status, hard copies that you receive at your postal address and documents delivered electronically to VCHASNO will be signed and stamped.

	What it is	Automatically provided to eligible advertisers	Provided on request to eligible advertisers
Usage VAT Invoice	Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.	Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon and choose Billing summary, then Transactions. Click the drop-down next to 'Usage VAT Invoice' and select Reprint. This will generate a copy of the Act of Acceptance as well. Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20 February.)
Act of Acceptance	Sent each month, dated with the last day of the month. This document states actual costs in account for that month. The VAT invoice and Act of Acceptance have identical document numbers and the same costs.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.	Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon and choose Billing summary, then Transactions. Click the drop-down next to 'Usage VAT Invoice', and select Reprint. This will generate a copy of the Act of Acceptance as well. Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20 February).
Advance VAT invoice	Generated for each payment that you make for the day that the payment was received, this document states the full amount of payment (including VAT). The document number starts with 'A'.	Electronic version: Available for download in your account within 48 hours after we receive your payment. Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.	Request duplicate hard copies for previous payments in your account on the Transactions page. To get there, Click the tools icon and choose Billing summary, then Transactions. Requests must only be made after 10 working days have passed since the payment appeared in your account.
Act of reconciliation	This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: Sent automatically once a year in January.	Request hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon and choose Billing summary, then Transactions. Note that postal delivery of the hard copy can take up to 10 working days.
Pro Forma Invoice	This document is created in your account when you generate details for making a payment with money transfer. You can print the copy that's created in your account when you generate details for making a payment by money transfer.	Electronic version: Can be generated after clicking on 'Make a payment' button on Transaction history page. Hard copy: Not sent automatically.	Request a hard copy of a stamped and signed pro forma invoice on the Transactions page. To get there, Click the tools icon and choose Billing summary, then Transactions. Note that postal delivery of the hard copy can take up to 10 working days.
Terms and Conditions	This document states the Google Ads terms and conditions that you accepted when you set up your account.	Electronic version: Available for download within 48 hours after account creation on the Billing profile page. To get there, Click the tools icon and choose Billing summary. Hard copy: Not sent automatically.	Request a hard copy in your account on the Billing profile page. To get there, Click the tools icon and choose Billing summary.

	What it is	Automatically provided to eligible advertisers	Provided on request to eligible advertisers
Usage VAT Invoice	Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.	Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon and choose Billing summary, then View transactions. Click the drop-down next to 'Usage VAT Invoice' and select Reprint. This will generate a copy of the Act of Acceptance as well. Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20 February.)
Act of Acceptance	Sent each month, dated with the last day of the month. This document states actual costs in account for that month. The VAT invoice and Act of Acceptance have identical document numbers and the same costs.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.	Request duplicate hard copies for previous periods in your account on the Transactions page. Click the drop-down next to 'Usage VAT Invoice', and select Reprint. This will generate a copy of the Act of Acceptance as well. Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20 February).
Act of reconciliation	This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year.	Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month. Hard copy: Sent automatically once a year in January.	Request hard copies for previous periods in your account on the Transactions page. Note that postal delivery of the hard copy can take up to 10 working days.

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