Troubleshoot Assistant voice commands on Pixel Tablet

Perform the following steps if Google Assistant voice commands don't work as expected on your Pixel Tablet.

Important: To dock your Pixel Tablet or use Hub Mode, you need a Charging Speaker Dock. You can purchase the Pixel Tablet with or without a dock, or purchase a dock separately.

Use the same account for Assistant and Google Home

Make sure the Google Account you used to set up your Pixel Tablet is the same account used to set up the Charging Speaker Dock in the Google Home app . For the best experience, we recommend that you use the same account for both.

Option 1: Change the account linked to your Charging Speaker Dock

Open the Google Home App .
Tap your profile photo or initial switch to the account you used to add the Charging Speaker Dock to your home.
Tap Settings remove the Pixel Tablet and Charging Speaker Dock from your home.
Learn how to remove devices from your home.
Tap your profile photo or initial switch to the account used to set up your Pixel Tablet.
Add the Pixel Tablet and Charging Speaker Dock to your home.
Learn how to add devices to your home.

Option 2: Change your Pixel Tablet account

Open your device's Settings app .
Tap your profile photo or initial switch to the account you used to add the Charging Speaker Dock to your home in the Google Home app .
Choose your Assistant in Hub Mode settings and link any media services you want to use:
- Set up Assistant in Hub Mode settings on your Pixel Tablet
- Link video, music, radio, and podcast services on your Pixel Tablet

Option 3: Factory reset your Pixel Tablet and Charging Speaker Dock

If the previous steps don't work, you can perform a factory reset on your tablet and dock. After the reset, use the same Google Account to set up your Pixel Tablet and add the dock to your home.

If you need to use different accounts

If you need to use different accounts for Google Assistant and Google Home, make sure:

The account you used to set up your Pixel Tablet is able to access the Charging Speaker dock when you sign into it with the Google Home app . Learn how to share a home and devices in the Google Home app.
The account used to set up the Pixel Tablet is the same account used to link media services on the tablet.

Troubleshooting issues with Gemini and Assistant

If you downloaded the Gemini mobile app and set up Gemini as your primary assistant on the Pixel Tablet and Assistant voice commands aren’t working as expected when your tablet is locked or in Hub Mode, please file feedback directly in the Gemini mobile app.

If you would like to switch back to the Google Assistant as the default assistant, follow the steps here.

Was this helpful?

How can we improve it?