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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

Set up conversion tracking with the Google & YouTube app on Shopify

This article is intended for users of the Google & YouTube app on Shopify

Conversion tracking allows you to observe the actions that people take on your website after clicking on one of your ads or free listings. This information shows you things like which of your ads or free listings generates the most sales on your online store.

This article explains how to set up conversion tracking with the Google & YouTube app on Shopify. For more information on conversion tracking, review:


Recommended: Setup with the Google & Youtube app on Shopify

The easiest way to set up conversion tracking is through the Google & Youtube app on Shopify. Follow the steps below.

The GIF shows how to set up your Google tag integration with Shopify.
  1. From your Shopify admin, click the search bar and search “Google & Youtube”.
  2. You'll be taken to the Shopify App Store. Click Install to continue.
  3. Review the list of permissions required, then click Install to continue.
  4.  If the app isn't connected to Google, click Connect Google account and choose the Google account that owns your Ads property.

This image represents the Google account setup process for connecting with Shopify

5. Under the "Just want to set up Google Ads conversion measurement" banner, click Get Started.

This image represents the App setup process for connecting with Shopify.

6. Select your "Google Ads account", then click Connect.

This image represents the step to connect Google ads account.

7. Click Complete Setup.

This image represents the step to complete account setup process for connecting with Shopify

8. Ensure conversion tracking is enabled. Your account is now sending conversion information to Google.

This image shows the step to switch on conversion tracking for the account.

If you prefer not to use Google Ads to track your conversions, we recommend creating a Google Analytics account and linking it within the Google Analytics 4 card within the Google & Youtube app.

Ensure you're providing users with clear and comprehensive information about the data you collect on your websites, and getting consent for the collection, sharing, and use of personal data for personalization of ads where legally required.

Advanced: Manual setup with a Google tag

This option is only recommended for merchants who are familiar with the technical components of setting up a tag. Some possible scenarios where you might want to manually set up your Google tag:

  1. To track select e-commerce conversions
  2. To configure gtag on startup to set up additional products or other customizations (reference)
    1. For example: sending events to more than one property or creating groups

Learn how to Set up your Google tag with Shopify. Be sure to check that you aren't duplicating tracking events. Follow the steps in the next section to check for and remove duplicate tags.

Note: Shopify is updating their checkout process. Learn more about how the changes may impact your tag setup in Shopify’s Checkout Extensibility upgrade guide.

Opt out of conversion tracking

If you use Google Ads, deactivating conversion tracking may severely impact your campaigns’ performance unless you have set it up manually. Additionally, if you use YouTube store or Google Analytics, conversion tracking is required.

When you opt out of conversion tracking, you will deactivate tracking for both ads and free listings. If you would still like to opt out of conversion tracking, follow the steps below:

When you first set up your Google & YouTube app on Shopify:

  1. During the onboarding flow, navigate to the “Conversion tracking” box and click Remove.

After your account has been set up:

  1. In your Google & YouTube app, navigate to the “Settings” tab
  2. Find the “Conversion tracking” box and click Remove.
    • If you use either YouTube store or Google Analytics, you’ll need to first deactivate these programs in “Settings” before you can remove conversion tracking

Opt back in to conversion tracking

At any point, you can opt back in to conversion tracking in your Google & YouTube app. Navigate to the settings tab and find the “Conversion tracking” box. Click Start.

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