Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached (LATAM excluded), the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google.
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item.
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice and supporting documentation:
Please submit your E-Invoice through the Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Attached invoices and supporting documentation have to meet the following requirements:
- limited to a single PDF formatted attachment, per invoice submitted
- name of the file cannot include special characters: &, “, ‘, <, >
- max document size is 2MB
If you're a local supplier:
In Ireland the Ariba digital invoice is a certified tax document. The digital invoice is the document that will be booked and paid by Google. When uploading support it is your responsibility to ensure the supporting documentation matches the Ariba digital invoice. Please pay specific attention when you are invoicing in foreign currency and ensure that the tax in local currency on the CXML and supporting document match.
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Legal Mailing Address
- Supplier VAT Number
Google Info
- Google PO Number
- Google Bill-To Entity
- Google Bill-To Address
- Google VAT Number, required for overseas supplies into Ireland only
Invoice Info
- Invoice Date
- Unique sequential invoice number
- Invoice Description of Goods or Services Supplied (including the quantity/extent of those goods/services)
- Invoice Amount (Excluding VAT)
- Invoice VAT Amount per VAT Rate
- Invoice Total VAT amount
- Invoice Total Amount (Including VAT)
- Words "Tax Invoice" displayed
- VAT statement (words such as "reverse charge" or "intra-community supply of goods" on invoice. Only applicable where VAT has not been charged)
- Amount of VAT converted to local currency if invoice is in non-local currency
- In the case of triangulation, an explicit reference that EU triangulation rules apply and a statement that the person in receipt of the goods is liable to account for the VAT due, only applicable for EU supply of goods involving an intermediary.
- Where a payment is made prior to a supply, the date on which the payment on account was made. This is the case only if that date differs from the date of issue of the invoice.
- Any discounts or price reductions
If you are an overseas supplier:
Please comply with the VAT invoicing rules that are applicable to your transaction.
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.