Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached (LATAM excluded), the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google.
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item.
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice and supporting documentation:
For International/Non-Taiwan suppliers: Please submit your invoice(s) via Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
For Domestic/Taiwan suppliers with no tax component: Please submit your invoice(s) via Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Attached invoices and supporting documentation have to meet the following requirements:
- limited to a single PDF formatted attachment, per invoice submitted
- name of the file cannot include special characters: &, “, ‘, <, >
- max document size is 2MB
For Domestic/Taiwan suppliers with tax component: You are still required to submit invoices with tax in hardcopy only as per PO (with local GUI).
Invoices with Taiwan VAT charged must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier VAT ID Number
- Supplier Legal Mailing Address
- Supplier GUI stamp (which includes its company name, company ID, representative and address)
Google Info
- Google Bill-To Entity
- Google Bill-To Address
- Google VAT ID Number
Invoice Info
- Invoice Date
- Issuance period
- Invoice Description of Goods or Services Supplied
- Invoice Amount in Local Currency
- Invoice Net Unit Price
- Invoice Amount (excluding VAT)
- Invoice VAT Amount & Rate
- Invoice Total Amount (Including VAT)
- GUI serial number
- The word Invoice displayed
- Invoice Currency (any amount not in local currency shall be converted to local currency, and the currency exchange rate applied should be reflected on the invoice)
- Invoice Description of Goods or Services Supplied and quantity (where applicable)
Please ensure that the local Government Uniformed Invoice (GUI) is provided so as to ensure timely processing of the invoices.
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.