Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached (LATAM excluded), the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google.
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item.
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice and supporting documentation:
Israel is in the process of rolling out an E-Invoice mandate. If you are a domestic supplier and in scope of the mandate invoices must be validated through a verified system from the Israeli tax authorities. Following validation an allocation number is granted, which has to be integrated into the e-invoice. You can submit your invoice through the Ariba Network with the cleared invoice in support.
Please submit your E-Invoice through the Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Attached invoices and supporting documentation have to meet the following requirements:
- limited to a single PDF formatted attachment, per invoice submitted
- name of the file cannot include special characters: &, “, ‘, <, >
- max document size is 2MB
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Legal Mailing Address
- Supplier Tax Identifier
Google Info
- Google PO Number
- Google Bill-To Entity
- Google Bill-To Address
- Google VAT ID Number
Invoice Info
- Invoice Date
- Invoice Description of Goods or Services Supplied
- Invoice Amount (Excluding VAT)
- Invoice VAT Amount & Rate
- Invoice Total VAT amount
- Invoice Total Amount (Including VAT)
- Words "Tax Invoice" displayed
- Amount of VAT converted to local currency if invoice is in non-local currency
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.