Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached (LATAM excluded), the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google.
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item.
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice:
If you're a local supplier and is registered with the The Revenue Department (TRD) to submit invoices electronically, you may submit electronic invoices.
Otherwise, if you are not registered please send the hardcopy invoice to the Mail to address listed on the PO.
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier VAT ID Number
- Supplier Legal Mailing Address
Google Info
- Google Bill-To Entity
- Google Bill-To Address
- Google VAT ID number
Invoice Info
- The words "Tax Invoice"
- Invoice serial number
- Invoice Date
- Invoice Currency (any amount not in Thai Baht shall be converted to Thai Baht, and the currency exchange rate applied should be reflected on the invoice)
- Invoice Description of Goods or Services Supplied and quantity (where applicable)
- Invoice Amount (Excluding VAT)
- Invoice VAT amount and rate
- Invoice Total Amount (including VAT)
- For invoices exceeding one-page: each page must include a page number, the words "tax invoice", name, address, Tax ID of both supplier and Google, invoice date, and invoice number.
- Indication of "HEAD OFFICE" or "BRANCH OFFICE" (including branch office #) for the Google Bill-To Entity
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.