Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached (LATAM excluded), the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google.
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item.
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice and supporting documentation:
Please submit your E-Invoice through the Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Exception: If you have been asked to submit an EVE billing sheet, please follow those specific submission procedures, instead.
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Address
- Supplier Signature
- Supplier GSTIN
Google Info
- Google PO Number
- Google Bill-To Entity
- Google Bill-To Address
- Google GSTIN Number
Invoice Info
- Words "Tax Invoice" or "Invoice" displayed
- E-invoicing QR Code and IRN number, if e-invoicing provisions apply to the supplier.
- HSN / SAC Code
- Invoice Number - Maximum 16 characters and to contain only alphabets, and/or numerals or special characters - or /
- Invoice Date
- Description of Goods or Services, including quantity (for goods)
- Place of supply along with the name of the State
- Ship To/ Ship From locations on an Invoice for supply of goods
- Local suppliers must submit invoices in INR
- Foreign suppliers must submit invoices in USD
- Invoice Amount (Excluding Tax)/ Subtotal
- Separate GST line item and rate of tax
- Grand Total (Subtotal + Tax)
- Reverse Charge declaration
- Signature
- Invoice should only be in English
- Foreign suppliers must include the following with the invoice copy:
- BOE & BOL
- Form 10F, TRC and No PE declaration
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.